Solution Architect, Implementation

Alkami

Confirmed live yesterday High trust
Remote

Quick summary

Work type
Remote
Location
Remote
Posted
36 days ago
Freshness
Confirmed live yesterday

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Salary context

How this pay compares to similar roles

Similar $197k
$130k most similar roles pay here $253k

This listing doesn't post a salary. Most similar roles pay $162,000–$232,750.

Based on 240 similar postings.

Employer

About Alkami

Alkami Technology is a cloud-based digital banking solutions provider offering retail and business banking platforms to credit unions and banks to help them compete with larger financial institutions. Industry: Financial Technology & Digital Banking

Alkami currently has 47 open roles on FindRole.

Listed pay typically runs $129,000–$162,500 across 44 roles with salary data.

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At a glance

TL;DR · Solution Architect, Implementation

Solution Architect, Implementation serves as a primary technical resource for the implementation team to deliver and configure digital banking solutions for banks and credit unions. The role involves gathering customer requirements, leading solution design sessions, and recommending configuration approaches that align with platform best practices and operational needs. Day-to-day responsibilities include managing multiple concurrent projects, conducting virtual working sessions, troubleshooting configuration challenges, and coordinating technical deliverables with project managers and development teams. To succeed, the candidate must possess strong communication skills, analytical problem-solving abilities, and experience in software implementation or customer onboarding within the fintech or banking technology sectors. The role requires proficiency in gathering technical requirements and managing tasks using tools like Jira or Confluence. This position addresses the challenge of transitioning financial institutions toward anticipatory banking through integrated digital sales and service platforms.

What you'll do

  • Gather customer requirements to design configuration approaches aligned with platform best practices.
  • Lead customer-facing meetings and virtual working sessions to communicate progress and resolve questions.
  • Configure and support the delivery of digital banking solutions based on specific client needs.
  • Troubleshoot implementation issues by analyzing platform behavior and escalating complex technical concerns.
  • Manage multiple concurrent projects while tracking implementation tickets and ensuring timely follow-up.
  • Create and maintain documentation for configuration details, project notes, and operational procedures.
  • Perform validation and testing to ensure configurations align with project objectives.

What we're looking for

  • Bachelor’s degree in Information Systems, Computer Science, Business Technology, Finance, or a related field.
  • 1–3 years of experience supporting software implementations, technical consulting, customer onboarding, or client-facing technology projects.
  • Experience troubleshooting configuration or implementation-related issues.
  • Ability to gather and document technical and operational requirements effectively.
  • Strong written and verbal communication skills for leading customer-facing discussions.
  • Ability to manage multiple concurrent projects, customer priorities, and implementation deadlines.
  • Familiarity with project management, ticketing, or collaboration tools such as Jira or Confluence.
  • Must be eligible to work in the U.S. for full-time employment.

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