Senior Program Manager, Implementation

Alkami

Confirmed live yesterday High trust
Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$115,000–$140,000 / yr
Employment
Full-time
Posted
4 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $185k
This role $128k
$101k most similar roles pay here $249k

This role pays less than 95% of similar roles. Most pay $161,225–$208,800 — the shaded band above. At the midpoint, this role pays about $128k versus about $185k for comparable roles.

Based on 240 similar postings.

Employer

About Alkami

Alkami Technology is a cloud-based digital banking solutions provider offering retail and business banking platforms to credit unions and banks to help them compete with larger financial institutions. Industry: Financial Technology & Digital Banking

Alkami currently has 49 open roles on FindRole.

Listed pay typically runs $131,000–$165,000 across 34 roles with salary data.

Most-posted roles

View all roles at Alkami

At a glance

TL;DR · Senior Program Manager, Implementation

Sr. Program Manager - Implementation serves as an experienced delivery professional leading complex client onboarding and implementation programs across Alkami Digital Banking solutions. This role involves independently managing diverse engagements, coordinating cross-functional activities between Technical Services, Product, and Customer Success teams, and driving customer-facing project execution to ensure successful outcomes. The individual will develop comprehensive project schedules, manage milestones, mitigate delivery risks, and facilitate meetings to align projects with client goals. Key responsibilities include managing Jira tickets, maintaining documentation, and identifying process improvements for scalability. Required skills include advanced project management, risk assessment, and stakeholder coordination. The role utilizes tools like Jira and Smartsheet while applying Agile, Waterfall, or hybrid methodologies. This position addresses the challenge of onboarding financial institutions onto a unified digital banking platform to improve engagement and data-informed decision making.

What does a Program Manager earn?

Median $175347 from 92 postings across 24 companies.

See salary data

What you'll do

  • Lead complex implementation programs by developing project schedules, managing milestones, and coordinating cross-functional activities.
  • Serve as the primary lead for assigned customers to manage expectations and ensure alignment on goals and timelines.
  • Coordinate activities across technical, product, and customer success teams while resolving conflicts and managing dependencies.
  • Analyze implementation risks and develop mitigation strategies to ensure successful delivery outcomes.
  • Facilitate customer-facing meetings to lead discussions, document action items, and track critical decisions.
  • Manage Jira tickets and project workflows to maintain visibility into project health and task prioritization.
  • Identify process improvement opportunities to enhance implementation predictability and operational efficiency.
  • Mentor less experienced program managers by sharing best practices and providing guidance on project coordination.

What we're looking for

  • Bachelor’s degree in Business, Project Management, Information Systems, Communications, or a related field.
  • 3–6 years of experience leading implementation programs, customer onboarding, or project delivery in SaaS, fintech, or banking technology.
  • Advanced experience managing implementation programs and coordinating cross-functional teams across technical and operational departments.
  • Proficiency with project management and ticketing platforms such as Jira or Smartsheet.
  • Strong skills in risk management, project scheduling, and developing mitigation strategies for complex initiatives.
  • Experience supporting fintech, SaaS, or digital banking programs (preferred).
  • Familiarity with Agile, Waterfall, or hybrid methodologies; experience with technical integrations or process optimization (preferred).

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