Senior Implementation Specialist

Alkami

Confirmed live yesterday High trust
Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$78,540–$98,175 / yr
Employment
Full-time
Posted
3 days ago
Freshness
Confirmed live yesterday
Closes
Dec 22, 2026

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $165k
This role $88k
$65k most similar roles pay here $209k

This role pays less than 99% of similar roles. Most pay $134,625–$194,415 — the shaded band above. At the midpoint, this role pays about $88k versus about $165k for comparable roles.

Based on 240 similar postings.

Employer

About Alkami

Alkami Technology is a cloud-based digital banking solutions provider offering retail and business banking platforms to credit unions and banks to help them compete with larger financial institutions. Industry: Financial Technology & Digital Banking

Alkami currently has 49 open roles on FindRole.

Listed pay typically runs $131,000–$165,000 across 34 roles with salary data.

Most-posted roles

View all roles at Alkami

At a glance

TL;DR · Senior Implementation Specialist

Sr. Implementation Specialist The Sr. Implementation Specialist joins the implementation team to lead complex software configuration, testing, and customer onboarding activities for digital banking platforms. This role involves independently managing execution for diverse client environments, coordinating cross-functional delivery efforts, and guiding customers through user acceptance testing, cutover readiness, and launch phases. The specialist performs advanced functional and integration testing, conducts root-cause analysis to troubleshoot configuration issues, and maintains detailed documentation regarding project milestones and technical requirements. Key responsibilities include collaborating with third-party vendors, managing multiple concurrent projects, and mentoring less experienced team members. Essential skills include proficiency in troubleshooting, project coordination, and communication. The role requires expertise in software implementation, configuration management, and onboarding within the fintech and banking technology space to solve complex integration challenges and ensure seamless product adoption for financial institutions.

What you'll do

  • Lead complex software configuration and customization to support customer onboarding, testing, and launch readiness.
  • Manage end-to-end implementation projects by coordinating milestones, ticket workflows, and stakeholder alignment across internal teams and vendors.
  • Guide customers through user acceptance testing (UAT) and operational readiness activities to ensure successful cutover.
  • Perform advanced functional and integration testing to validate configurations and resolve discrepancies before deployment.
  • Troubleshoot complex configuration and usability issues using root-cause analysis to identify and implement corrective actions.
  • Maintain detailed implementation documentation including configuration settings, test results, and project communication logs.
  • Serve as a subject matter expert to provide guidance on product features and technical integration decisions.
  • Identify implementation inefficiencies and recommend process improvements to enhance scalability and customer experience.

What we're looking for

  • Bachelor’s degree in Business, Information Systems, Information Technology, Communications, or a related field.
  • 3–6 years of experience leading software implementations, customer onboarding, configuration management, testing operations, or technical consulting in SaaS, fintech, or banking technology.
  • Advanced experience supporting software implementations, configuration management, and customer onboarding activities.
  • Strong troubleshooting and root-cause analysis skills for software configuration, testing, and vendor coordination.
  • Ability to independently manage complex implementation projects and competing priorities while maintaining detailed documentation.
  • Experience facilitating user acceptance testing, functional validation, and operational readiness activities.
  • Ability to travel up to 20% to support implementation projects.
  • Must be eligible to work in the U.S. for full-time employment.

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