The Software Engineering MTS joins the team to administer and manage Mulesoft integrations across the Finance systems landscape. This role serves as the primary process expert, supporting mission-critical business processes by collaborating with developers and business stakeholders. Daily responsibilities include configuring and monitoring Mule applications across CloudHub 2.0 and Runtime Fabric, managing secrets and certificates, and performing root-cause analysis on integration failures. The position involves redesigning processes for AI/agentic workflow transformation and automating manual business tasks. Required expertise includes Mulesoft Anypoint Technologies, Runtime Manager, API Manager, Exchange, and CI/CD. Candidates must support connectivity between Salesforce, Workday, SAP Concur, Coupa, and various databases using REST/SOAP services, SFTP, and messaging platforms while ensuring proper governance and security across all production environments.
Administer, configure, and monitor Mulesoft integrations across CloudHub 2.0 and Runtime Fabric.
Manage application properties, environment variables, secrets, certificates, and runtime configurations.
Redesign business processes to incorporate AI agents and automate manual workflows.
Monitor MuleSoft integrations to proactively identify and resolve performance issues or failures.
Perform root-cause analysis on integration issues and implement preventive measures.
Manage sandbox environments, testing, UAT, and production releases.
Maintain technical documentation for configurations and business processes.
Support connectivity between MuleSoft and enterprise systems like Salesforce, Workday, and SAP.
What we're looking for
6+ years of implementation or administration experience in Mulesoft Anypoint Technologies.
Expert knowledge of Anypoint Platform, Runtime Manager, CloudHub/CloudHub 2.0, API Manager, Exchange, Mule runtime, monitoring/log analysis, CI/CD, API security, certificates/TLS, and OAuth.
Good understanding of SOA and integration patterns.
Experience supporting connectivity between MuleSoft and systems like Salesforce, Workday, SAP Concur, Coupa, databases, REST/SOAP services, SFTP, and messaging platforms.
Experience through AI/agentic workflow transformation, including redesigning processes to incorporate AI agents alongside human support engineers.
Proficiency in verbal and written communication.
Ability to manage integration-related incidents, problems, and change requests.
Willingness to experiment with new ideas, tools, and practices.
Python
Java
JavaScript
TypeScript
Go
Salesforce
APEX
Large Language Models
CI/CD
APIs
Data Structures
Version Control
Databases
Monitoring Tools
Secure Coding
Log Analysis
Testing
Debugging
Workday Financials
MuleSoft
Salesforce
REST
SOAP
API Design
SOA
CI/CD
Git
DevOps
Splunk
AI
ML
Oracle
SAP
Prism Analytics
BIRT
Selenium
GitHub Copilot
Cursor