Software Engineering Manager, Site Reliability Center

PNC

Quick summary

Work type
On-site
Location
Pittsburgh, PAPhoenix, AZDenver, CODallas, TXBirmingham, AL
Salary
$100,100–$204,490 / yr
Posted
2 days ago
Nearby
99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $189k
This role $152k
$84k most similar roles pay here $253k

This role pays less than 74% of similar roles. Most pay $152,150–$226,337 — the shaded band above. At the midpoint, this role pays about $152k versus about $189k for comparable roles.

Based on 240 similar postings.

Employer

About PNC

PNC is one of the largest diversified financial services institutions in the U.S., based in Pittsburgh, PA, it provides retail banking, corporate banking, and asset management.

PNC currently has 189 open roles on FindRole.

Listed pay typically runs $86,250–$172,500 across 76 roles with salary data.

Most-posted roles

View all roles at PNC

At a glance

TL;DR · Software Engineering Manager, Site Reliability Center

Role Posting Log in to save

As a Software Engineering Manager for PNC’s Site Reliability Engineering Center, you will lead a team focused on ensuring the reliability and scalability of mission-critical platforms that power PNC’s digital experiences. Your responsibilities include managing incident response, driving problem resolution, overseeing change management, advancing monitoring and observability practices, and fostering a culture of continuous improvement. You will leverage tools like Dynatrace, BigPanda, and Logscale to enhance system stability and efficiency while collaborating with cross-functional teams to implement automation and reduce operational toil. Ideal candidates have 5+ years of experience in SRE or DevOps roles, including at least 3 years in management, with expertise in monitoring tools, cloud platforms, and incident management frameworks. This role is crucial for maintaining high availability and reliability across PNC’s enterprise-scale systems.

Skills

Dynatrace BigPanda Logscale Oracle SQL MongoDB Cassandra Elasticsearch Redis Kafka Linux Windows OCP DevOps CI/CD Terraform AWS Azure Grafana Prometheus Python Shell scripting

What you'll do

  • Manage SRE teams to ensure reliability and operational excellence of mission-critical platforms.
  • Lead incident management for major incidents, guiding real-time diagnostics and troubleshooting.
  • Drive root cause analysis and permanent fixes to eliminate recurring issues and improve stability.
  • Oversee change management and release execution to ensure safe and compliant production changes.
  • Advance monitoring and observability practices using tools like Dynatrace and BigPanda.

What we're looking for

  • 5+ years of related experience in Site Reliability Engineering or DevOps.
  • Proven leadership in high-availability enterprise environments with management experience.
  • Expertise in incident, problem, and change management frameworks.
  • Hands-on knowledge of monitoring tools, cloud platforms, and automation technologies.
  • Experience enhancing system reliability, observability, and operational maturity.
  • Strong communication skills for leading during high-pressure situations.
  • Technical proficiency in Linux/Windows infrastructure and various database systems.

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