Software Engineering Manager, Site Reliability

PNC

Confirmed live yesterday High trust

Quick summary

Work type: On-site
Location: Pittsburgh, PADenver, COPhoenix, AZStrongsville, OHBirmingham, ALDallas, TX
Salary: $100,100–$185,900 / yr
Posted: 4 days ago
Freshness: Confirmed live yesterday
Nearby: 99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $187k

This role $143k

$84k most similar roles pay here $247k

This role pays less than 82% of similar roles. Most pay $156,800–$217,725 — the shaded band above. At the midpoint, this role pays about $143k versus about $187k for comparable roles.

Based on 238 similar postings.

Employer

About PNC

PNC is one of the largest diversified financial services institutions in the U.S., based in Pittsburgh, PA, it provides retail banking, corporate banking, and asset management.

PNC currently has 118 open roles on FindRole.

Listed pay typically runs $86,250–$172,500 across 62 roles with salary data.

Most-posted roles

View all roles at PNC

At a glance

TL;DR · Software Engineering Manager, Site Reliability

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Software Engineering Manager-Site Reliability leads a team within the Site Reliability organization to ensure the reliability, scalability, and operational excellence of mission-critical platforms powering digital experiences. The role involves managing SRE engineers through coaching and performance management while overseeing incident management, root cause analysis, and change management processes. Day-to-day responsibilities include providing technical leadership for production support across infrastructure, databases, and middleware, as well as driving automation to reduce operational toil. The candidate will enhance monitoring and observability using tools like Dynatrace, BigPanda, and Logscale. Technical requirements include experience with Linux, Windows, OCP, MongoDB, Cassandra, Oracle, SQL, Elasticsearch, Redis, and Kafka. This role addresses the challenge of maintaining high-availability systems in a complex distributed environment by fostering a blameless culture of continuous learning and proactive issue resolution to improve overall service performance and stability.

What does a Software Engineering Manager earn?

Median $223750 from 106 postings across 38 companies.

See salary data

Skills

Site Reliability Engineering DevOps Linux Windows OCP MongoDB Cassandra Oracle SQL Elasticsearch Redis Kafka Dynatrace BigPanda Logscale Incident Management Problem Management Change Management ETL

What you'll do

Lead, coach, and develop a team of SRE engineers while managing performance and talent development.
Manage end-to-end incident response for major production events including triage, communication, and post-incident analysis.
Drive root cause analysis (RCA) to identify systemic issues and implement permanent fixes to improve stability.
Oversee change management processes to ensure safe, compliant, and well-tested production releases.
Enhance monitoring, alerting, and observability frameworks to enable proactive detection of system issues.
Reduce operational toil by identifying and implementing automation for incident remediation and deployment tasks.
Ensure high availability and reliability of critical systems through disaster recovery and failover testing.
Maintain compliance with enterprise risk management policies and security standards across all production environments.

What we're looking for

Bachelor’s degree or a comparable combination of education, job-specific certifications, and experience.
5+ years of industry-relevant experience.
3+ years of management experience.
Strong experience in Site Reliability Engineering, Production Support, or DevOps.
Proven ability to lead teams in high-availability, enterprise environments with knowledge of incident, problem, and change management frameworks.
Hands-on knowledge of monitoring tools, cloud/infrastructure platforms, and automation.
Experience with OCP under infrastructure, MongoDB, Cassandra, Elasticsearch, Redis, MQ, and Kafka (preferred).
Proficiency in application development, business management, customer solutions, design, and process improvements (preferred).

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