Software Engineering Manager, Site Reliability

PNC

Confirmed live today High trust

Quick summary

Work type
On-site
Location
Strongsville, OHPhoenix, AZPittsburgh, PABirmingham, ALDallas, TX
Salary
$100,100–$185,900 / yr
Posted
6 days ago
Freshness
Confirmed live today

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $191k
This role $143k
$84k most similar roles pay here $252k

This role pays less than 85% of similar roles. Most pay $163,498–$219,125 — the shaded band above. At the midpoint, this role pays about $143k versus about $191k for comparable roles.

Based on 238 similar postings.

Employer

About PNC

PNC is one of the largest diversified financial services institutions in the U.S., based in Pittsburgh, PA, it provides retail banking, corporate banking, and asset management.

PNC currently has 55 open roles on FindRole.

Listed pay typically runs $86,250–$185,900 across 33 roles with salary data.

Most-posted roles

View all roles at PNC

At a glance

TL;DR · Software Engineering Manager, Site Reliability

As a Software Engineering Manager-Site Reliability within the Site Reliability-DnA Data Ops Enterprise Data organization, you will lead a team of SRE engineers to ensure the reliability, scalability, and operational excellence of mission-critical platforms powering digital experiences. You will manage day-to-day operations including incident management, root cause analysis, change management, and proactive monitoring. The role involves driving automation to reduce toil, improving observability, and overseeing production support across infrastructure, databases, and middleware. You will utilize tools such as Dynatrace, BigPanda, and Logscale while working with technologies like Linux, Windows, MongoDB, Cassandra, Oracle, SQL, Elasticsearch, Redis, and Kafka. This role solves the challenge of maintaining high-availability systems in a complex distributed environment by fostering a blameless culture of continuous learning and ensuring infrastructure adheres to strict standards for stability and performance.

What does a Software Engineering Manager earn?

Median $224375 from 112 postings across 41 companies.

See salary data

What you'll do

  • Lead, coach, and develop a team of SRE engineers while managing performance and talent development.
  • Manage end-to-end incident response for major production issues including triage, troubleshooting, and stakeholder communication.
  • Drive root cause analysis (RCA) to identify systemic issues and implement permanent fixes to improve stability.
  • Oversee change management processes to ensure safe, compliant, and risk-assessed production releases.
  • Enhance monitoring, alerting, and observability frameworks to enable proactive detection of system issues.
  • Reduce operational toil by identifying and implementing automation for incident remediation and deployment tasks.
  • Ensure high availability and reliability of critical systems through disaster recovery and failover testing.
  • Maintain compliance with enterprise risk management policies, security standards, and data governance practices.

What we're looking for

  • Bachelor’s degree or a comparable combination of education, certifications, and experience.
  • 5+ years of related industry experience.
  • 3+ years of management experience.
  • Strong experience in Site Reliability Engineering, Production Support, or DevOps.
  • Proven ability to lead teams in high-availability, enterprise environments with knowledge of incident, problem, and change management.
  • Hands-on knowledge of monitoring tools, cloud/infrastructure platforms, and automation.
  • Experience with OCP under infrastructure (Linux/Windows) and various databases like MongoDB or Cassandra (preferred).
  • Knowledge of Elasticsearch, Redis, MQ, and Kafka (preferred).

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