Senior Solutions Engineer

Twilio

Confirmed live 2 days ago High trust
Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$109,760–$137,200 / yr
Posted
9 days ago
Freshness
Confirmed live 2 days ago
Closes
Feb 28, 2027

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $172k
This role $123k
$97k most similar roles pay here $233k

This role pays less than 92% of similar roles. Most pay $149,500–$193,942 — the shaded band above. At the midpoint, this role pays about $123k versus about $172k for comparable roles.

Based on 240 similar postings.

Employer

About Twilio

Twilio is a cloud communications platform that provides APIs and software, allowing developers to embed voice, messaging, video, and email functionalities directly into their applications.

Twilio currently has 36 open roles on FindRole.

Listed pay typically runs $155,520–$194,400 across 33 roles with salary data.

Most-posted roles

View all roles at Twilio

At a glance

TL;DR · Senior Solutions Engineer

As a Senior Solutions Engineer on the Strategic Communications team, you will serve as a critical member of the New Business sales segment to help customers build the future of communications. You will lead technical pre-sales relationships by conducting discovery, proposing architectures, and delivering complex product demonstrations to both technical and non-technical stakeholders. Your daily work involves partnering with Account Executives on opportunity qualification, Proofs-of-Concept, and design documentation while guiding customers through Twilio’s APIs. To succeed, you must possess strong storytelling skills and a background in software development or technical fields like Engineering or Computer Science. The role requires proficiency in identifying customer pain points to solve business challenges using communication products. Preferred expertise includes cloud platforms such as AWS, Google Cloud, or Microsoft Azure, along with knowledge of Telecom, SIP, Contact Center, or Security domains.

What does a Solutions Engineer earn?

Median $168500 from 35 postings across 15 companies.

See salary data

What you'll do

  • Lead technical discovery to understand customer pain points and design innovative solutions.
  • Deliver complex product demonstrations to both technical and non-technical stakeholders.
  • Partner with Account Executives to execute RFPs, Proofs of Concept, and technical presentations.
  • Recommend best-practice architectures and guide customers on how to use Twilio's APIs.
  • Create reusable demonstration materials and presentation content for the broader engineering community.
  • Identify and resolve internal process issues to improve team efficiency and effectiveness.

What we're looking for

  • Must have 5+ years of pre-sales experience selling complex technical products.
  • Alternatively, must have 6+ years of professional experience supporting technical products with customer-facing experience.
  • Must be an excellent communicator and storyteller capable of presenting complex topics to various audiences.
  • Ability to understand customer communication needs and guide them toward a technical solution.
  • Must have previous software development experience or working knowledge in relevant technical areas.
  • Bachelor's or Master's degree in a technical discipline or equivalent practical experience.
  • Familiarity with cloud platforms (AWS, Google Cloud, Microsoft Azure) and cloud application architecture is desired.
  • Experience in Telecom, SIP, Contact Center, or Security is preferred.

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