Principal Presales Engineer

Twilio

Confirmed live 2 days ago Trusted

Remote

Quick summary

Work type: Remote
Location: Remote
Salary: $138,872–$173,590 / yr
Posted: 34 days ago
Freshness: Confirmed live 2 days ago
Closes: Feb 3, 2027

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $195k

This role $156k

$126k most similar roles pay here $256k

This role pays less than 85% of similar roles. Most pay $172,987–$216,725 — the shaded band above. At the midpoint, this role pays about $156k versus about $195k for comparable roles.

Based on 240 similar postings.

Employer

About Twilio

Twilio is a cloud communications platform that provides APIs and software, allowing developers to embed voice, messaging, video, and email functionalities directly into their applications.

Twilio currently has 36 open roles on FindRole.

Listed pay typically runs $155,520–$194,400 across 33 roles with salary data.

Most-posted roles

View all roles at Twilio

At a glance

TL;DR · Principal Presales Engineer

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The Principal Presales Engineer joins the Strategic Communications team to drive technical wins and ensure product fit for customers within the strategic segment. This role involves leading technical pre-sales relationships, conducting discovery, proposing architectures, and delivering complex product demonstrations to both technical and non-technical stakeholders. You will partner with Account Executives on activities like proof-of-concepts, RFPs, and design documentation while mentoring less experienced engineers. The ideal candidate possesses a background in software development or knowledge of cloud platforms such as Amazon Web Services, Google Cloud, and Microsoft Azure. You must be an expert communicator capable of explaining complex topics to diverse audiences. This role solves business challenges by helping customers navigate communications needs through the use of Twilio’s APIs and innovative solutions within the communication technology space.

Skills

API Cloud Platform Microsoft Azure SIP Contact Center Security Software Development Proof-of-Concept RFP Technical Pre-sales

What you'll do

Lead technical discovery to understand customer pain points and design innovative solutions.
Deliver complex product demonstrations to both technical and non-technical stakeholders.
Partner with Account Executives to execute RFPs, Proofs of Concept, and technical presentations.
Recommend best-practice architectures and guide customers on how to use Twilio's APIs.
Act as a trusted advisor to build customer confidence in Twilio’s products.
Mentor less experienced Solutions Engineers within the organization.
Create reusable demonstration materials and share knowledge with the broader engineering community.

What we're looking for

8+ years of pre-sales experience selling complex technical products or 10+ years of professional experience supporting technical products with customer-facing experience.
Ability to communicate and present complex topics effectively to both technical and non-technical audiences.
Proven ability to understand customer needs and guide them toward a technical solution.
Previous software development experience or working knowledge in one or more relevant technical areas.
Experience with sales methodologies.
Bachelor's or Master's degree in a technical discipline or equivalent practical experience.
Experience in Telecom, SIP, Contact Center, or Security (preferred).
Familiarity with cloud platforms and cloud application architecture (preferred).

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