This role pays less than
86%
of similar roles. Most pay
$173,371–$225,500
— the shaded band above.
At the midpoint, this role pays about
$156k
versus about
$199k
for comparable roles.
Based on 240 similar postings.
Employer
About Twilio
Twilio is a cloud communications platform that provides APIs and software, allowing developers to embed voice, messaging, video, and email functionalities directly into their applications.
Twilio currently has
36 open roles
on FindRole.
Listed pay typically runs
$155,520–$194,400
across 33 roles with salary data.
The Principal Presales Engineer joins the ISV team to drive technical wins and ensure product fit for customers building the future of communications. This role involves leading technical pre-sales relationships, conducting discovery, proposing architectures, and delivering complex demonstrations to both technical and non-technical stakeholders. You will partner with Account Executives on opportunity qualification, Proofs of Concept, and RFP responses while mentoring less experienced engineers and contributing to the broader Solutions Engineering community. The ideal candidate possesses a background in software development or experience in Telecom, SIP, Contact Center, or Security. Required skills include expert communication, storytelling, and technical problem-solving. Preferred qualifications include familiarity with cloud platforms like Amazon Web Services, Google Cloud, or Microsoft Azure and knowledge of cloud application architecture to solve complex business challenges through innovative API integrations.
Lead technical discovery to understand customer pain points and design innovative solutions.
Deliver complex product demonstrations to both technical and non-technical stakeholders.
Partner with Account Executives to execute RFPs, Proofs of Concept, and technical presentations.
Recommend best-practice solutions and guide customers on how to use Twilio's APIs.
Propose technical architectures and provide creative solutions for customer business challenges.
Mentor less experienced Solutions Engineers and share knowledge within the engineering community.
Create reusable demonstration materials and presentation content for the broader organization.
What we're looking for
8+ years of pre-sales experience selling complex technical products or 10+ years of professional experience supporting technical products with customer-facing experience.
Bachelor's and/or Master's degree in a technical discipline like Engineering, Mathematics, or Computer Science, or equivalent practical experience.
Proven ability to communicate complex topics clearly and act as an engaging storyteller for diverse audiences.
Previous software development experience or working knowledge of one or more relevant areas such as Telecom, SIP, Contact Center, or Security.
Experience with sales methodologies.
Ability to identify customer needs and guide them toward technical solutions.
Familiarity with cloud platforms (AWS, Google Cloud, Microsoft Azure) and cloud application architecture (preferred).