This role pays less than
78%
of similar roles. Most pay
$158,362–$238,325
— the shaded band above.
At the midpoint, this role pays about
$156k
versus about
$198k
for comparable roles.
Based on 240 similar postings.
Employer
About Twilio
Twilio is a cloud communications platform that provides APIs and software, allowing developers to embed voice, messaging, video, and email functionalities directly into their applications.
Twilio currently has
36 open roles
on FindRole.
Listed pay typically runs
$155,520–$194,400
across 33 roles with salary data.
The Principal Presales Engineer joins the ISV team to drive technical wins and ensure product fit for customers within the communications segment. This role involves leading technical pre-sales relationships, conducting discovery, proposing architectures, and delivering complex demonstrations to both technical and non-technical stakeholders. You will partner with Account Executives to manage opportunities through proof-of-concepts, RFPs, and design documentation while mentoring less experienced engineers. The ideal candidate possesses a background in software development or expertise in Telecom, SIP, Contact Center, or Security. Required skills include advanced communication, storytelling, and the ability to translate customer pain points into technical solutions using Twilio APIs. Preferred qualifications include familiarity with cloud platforms like Amazon Web Services, Google Cloud, or Microsoft Azure and experience with cloud application architecture to solve complex business challenges through innovative technology.
Lead technical discovery to understand customer pain points and design innovative solutions.
Deliver complex product demonstrations to both technical and non-technical stakeholders.
Partner with Account Executives to execute RFPs, Proofs of Concept, and technical presentations.
Recommend best-practice solutions and guide customers on how to use Twilio's APIs.
Propose technical architectures and provide creative solutions for customer business challenges.
Mentor less experienced Solutions Engineers and share knowledge within the engineering community.
Create reusable demonstration materials and presentation content for the broader team.
What we're looking for
Must have 8+ years of pre-sales experience selling complex technical products or 10+ years of professional experience supporting technical products with customer facing experience.
Must possess a Bachelor's or Master's degree in a technical discipline like Engineering, Mathematics, or Computer Science, or equivalent practical experience.
Must be an excellent communicator and storyteller capable of presenting complex topics to both technical and non-technical audiences.
Must have previous software development experience or working knowledge in one or more areas including Telecom, SIP, Contact Center, or Security.
Must have experience with sales methodologies.
Ability to build a deep understanding of customer needs and guide them toward technical solutions is required.
Familiarity with cloud platforms like AWS, Google Cloud, or Microsoft Azure and cloud application architecture is desired.