This role pays less than
85%
of similar roles. Most pay
$172,987–$216,725
— the shaded band above.
At the midpoint, this role pays about
$156k
versus about
$195k
for comparable roles.
Based on 240 similar postings.
Employer
About Twilio
Twilio is a cloud communications platform that provides APIs and software, allowing developers to embed voice, messaging, video, and email functionalities directly into their applications.
Twilio currently has
36 open roles
on FindRole.
Listed pay typically runs
$155,520–$194,400
across 33 roles with salary data.
The Principal Presales Engineer joins the Strategic team to drive technical wins and ensure product fit for customers building the future of communications. This role involves leading technical pre-sales relationships, conducting discovery, proposing architectures, and delivering complex demonstrations to both technical and non-technical stakeholders. You will partner with Account Executives on opportunity qualification, Proofs-of-Concept, and RFP responses while mentoring junior engineers and contributing to the broader Solutions Engineering community. The ideal candidate possesses a background in software development or expertise in Telecom, SIP, Contact Center, or Security. Required skills include advanced communication, storytelling, and experience with sales methodologies. Preferred qualifications include familiarity with cloud platforms like Amazon Web Services, Google Cloud, or Microsoft Azure. This role solves complex business challenges by designing innovative solutions using Twilio's APIs to meet diverse customer needs in the communications space.
Lead technical discovery to understand customer pain points and design innovative solutions.
Deliver complex, interactive product demonstrations to both technical and non-technical stakeholders.
Partner with Account Executives to execute pre-sales activities including RFPs, POCs, and design documentation.
Provide technical leadership and architectural guidance for medium to large scale projects.
Act as a trusted advisor by recommending best-practice solutions and guiding customers on API usage.
Create marketing collateral and identify industry trends for verticalized sales efforts.
Contribute to the Solutions Engineering community through knowledge sharing and creating reusable materials.
Mentor less experienced Solutions Engineers within the organization.
What we're looking for
Must have 8+ years of pre-sales experience selling complex technical products or 10+ years of professional experience supporting technical products with customer-facing experience.
Must be an excellent communicator and storyteller capable of presenting complex topics to various audience levels.
Ability to build a deep understanding of customer needs and guide them toward technical solutions.
Previous software development experience or working knowledge in Telecom, SIP, Contact Center, or Security is required.
Experience with sales methodologies is required.
Bachelor's or Master's degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience is required.
Familiarity with cloud platforms and cloud application architecture (preferred).