Senior Manager, Foundry Customer Quality & Reliability

Samsung Semiconductor

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
San Jose, CA
Salary
$189,000–$301,000 / yr
Posted
60 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $181k
This role $245k
$124k most similar roles pay here $320k

This role pays more than 87% of similar roles. Most pay $146,500–$216,300 — the shaded band above. At the midpoint, this role pays about $245k versus about $181k for comparable roles.

Based on 239 similar postings.

Employer

About Samsung Semiconductor

Samsung Semiconductor is the global semiconductor business unit of Samsung Electronics, designing and manufacturing memory chips, logic semiconductors, and foundry solutions for a broad range of applications.

Samsung Semiconductor currently has 49 open roles on FindRole.

Listed pay typically runs $163,000–$253,000 across 49 roles with salary data.

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At a glance

TL;DR · Senior Manager, Foundry Customer Quality & Reliability

The Senior Manager, Foundry Customer Quality & Reliability joins the team to manage and coordinate customer quality and reliability requirements for foundry manufacturing services where customer-provided designs are fabricated in advanced semiconductor fabs. This role involves collaborating with customers to identify and resolve issues throughout the silicon manufacturing lifecycle, from tape-out to wafer delivery. Key responsibilities include escalating lot-specific excursions or defect trends to internal engineering and executive stakeholders while maintaining relationships with global partners. The ideal candidate possesses a degree in Electrical Engineering or Computer Science and extensive experience in device reliability, interconnect reliability, design for reliability, and product reliability. Required competencies include knowledge of Fab processes, equipment, and Quality Management Systems. This role solves critical quality challenges by implementing lessons learned into internal process improvements and ensuring alignment between customer expectations and foundry capabilities.

What you'll do

  • Manage and coordinate customer quality and reliability requirements for foundry manufacturing services.
  • Resolve product quality and reliability issues throughout the silicon manufacturing lifecycle from tape-out to wafer delivery.
  • Communicate and escalate critical quality issues, such as lot excursions and defect trends, to internal engineering and executive stakeholders.
  • Build and maintain professional relationships with key design, development, and quality engineers to ensure customer satisfaction.
  • Integrate lessons learned from customer issues into internal process improvements and design-for-reliability guidelines.
  • Coordinate with Samsung Korea HQ counterparts to ensure accurate communication regarding customer requirements.
  • Track customer-specific reliability expectations and qualification methodologies to align them with foundry capabilities.

What we're looking for

  • Bachelor's degree with 15+ years of experience, Master's with 13+ years, or PhD with 10+ years in Electrical Engineering, Computer Science, or a related field.
  • Minimum of 8 years of relevant experience in the Foundry business including device reliability, interconnect reliability, design for reliability, or product reliability.
  • Knowledge of Fab processes and equipment is considered a competitive advantage.
  • Experience with Quality Management Systems (QMS) is preferred.
  • Relevant experience across manufacturing engineering, integration, and characterization within fab manufacturing organizations.
  • Demonstrated ability to communicate effectively in a global environment with both internal teams and external stakeholders.
  • Strong analytical skills and a methodical approach to structured problem-solving and root cause identification.
  • Experience leading multi-functional groups to achieve specific goals and KPIs.

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