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About Carnegie Mellon University
Carnegie Mellon University is a leading private research university in Pittsburgh, Pennsylvania, internationally recognized for programs in computer science, engineering, business, the arts, and artificial intelligence. Industry: Higher Education & Research
Carnegie Mellon University currently has
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The Senior Manager, Departmental Technologies joins the team to provide strategic leadership, governance, and operational oversight for the technology portfolio supporting several administrative and retail departments. This role involves managing a team of technology support specialists to develop a comprehensive technology strategy and roadmap. Key responsibilities include overseeing enterprise applications, custom-developed solutions, websites, integrations, reporting platforms, and analytics initiatives. The successful candidate will manage vendor relationships, licensing agreements, and project budgets while driving operational resilience through documentation standards and technical debt reduction. Required skills include experience with software development practices, systems integration, IT governance frameworks, and cybersecurity practices. The role solves complex operational problems by aligning technology services with business goals, ensuring compliance, and managing requirements for cross-functional resources like software developers and data analysts.
Serve as the primary technology advisor and liaison to divisional leadership and business units.
What we're looking for
Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Administration, or a related field or equivalent experience.
Three years of progressive experience in information technology leadership roles with responsibility for technology operations, application support, software development, analytics, or related functions.
Experience managing technical teams and supporting diverse technology portfolios.
Experience developing and executing technology strategies aligned with organizational goals.
Strong knowledge of enterprise applications, software development practices, requirements gathering, systems integration, analytics platforms, and IT service delivery.
Experience managing relationships with business stakeholders, vendors, and cross-functional teams.
Familiarity with IT governance frameworks, project portfolio management, cybersecurity practices, and business continuity planning.
Master's degree in Information Systems, Business Administration, Public Administration, or a related field (preferred).
Five years of experience within higher education, facilities management, campus/auxiliary services, or similarly complex operational environments (preferred).
Relevant professional certifications such as PMP, ITIL, CISSP, CGEIT, PMI-ACP, or equivalent (preferred).
Must be currently legally authorized to work for CMU in the United States.
Successful completion of a pre-employment background check.
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