Senior Manager, Data Center Support Services

Oracle

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Anthony, NM
Salary
$108,300–$264,100 / yr
Posted
28 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $189k
This role $186k
$90k most similar roles pay here $283k

This role pays more than 50% of similar roles. Most pay $153,987–$223,750 — the shaded band above. At the midpoint, this role pays about $186k versus about $189k for comparable roles.

Based on 240 similar postings.

Employer

About Oracle

Oracle Corporation is a leading multinational technology company specializing in database software, cloud computing, and enterprise software.

Oracle currently has 513 open roles on FindRole.

Listed pay typically runs $97,800–$209,500 across 384 roles with salary data.

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At a glance

TL;DR · Senior Manager, Data Center Support Services

As the Senior Manager, Data Center Support Services, you will lead teams responsible for building and supporting a cloud data center in Anthony, NM. This leadership role involves managing over twenty technicians and other managers within a 24/7 mission-critical environment. You will oversee day-to-day operations, including hardware break/fix activities, installation of equipment, and capacity expansion projects such as rack additions and white space growth. You are responsible for driving escalations to resolution, conducting after-action analyses, and managing local recruitment to grow the team. The role requires deep expertise in computer hardware, specifically server, storage, and networking devices. You will collaborate with architects, engineers, and product management to ensure high-quality delivery of services while meeting customer KPIs. This position focuses on solving complex infrastructure challenges within a multi-disciplined cloud data center space.

What you'll do

  • Manage and lead a team of over 20 data center technicians and managers.
  • Oversee day-to-day operations in a 24/7 mission-critical cloud data center environment.
  • Execute hardware installations, field change orders, and break/fix activities for server, storage, and networking devices.
  • Manage incidents by driving rapid resolution and conducting after-action analyses.
  • Lead capacity expansion projects including rack additions, white space growth, and new site developments.
  • Ensure the timely delivery of services to meet project milestones and customer KPIs.
  • Drive local recruitment efforts to hire and grow the data center team.
  • Foster an environment of continuous improvement across all operational functions.

What we're looking for

  • Must have experience in data center operations.
  • Must have experience managing other data center managers and technicians.
  • Must possess strong leadership, direction, and operational experience.
  • Must have strong knowledge of computer hardware including server, storage, and networking devices.
  • Must be able to manage a multi-disciplined cloud data center space.
  • Must be able to lead teams in a 24/7 mission-critical environment.
  • Must be able to drive local recruitment for future hires.
  • Must be able to read, write, and speak English.

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