Manager, Data Center Support Services

Oracle

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Santa Teresa, NM
Salary
$102,300–$209,500 / yr
Posted
31 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $192k
This role $156k
$87k most similar roles pay here $244k

This role pays less than 75% of similar roles. Most pay $155,900–$227,775 — the shaded band above. At the midpoint, this role pays about $156k versus about $192k for comparable roles.

Based on 240 similar postings.

Employer

About Oracle

Oracle Corporation is a leading multinational technology company specializing in database software, cloud computing, and enterprise software.

Oracle currently has 513 open roles on FindRole.

Listed pay typically runs $97,800–$209,500 across 384 roles with salary data.

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At a glance

TL;DR · Manager, Data Center Support Services

Manager, Data Center Support Services leads the teams responsible for building and supporting cloud data centers in Santa Teresa, NM. This role involves managing a multi-disciplined cloud data center space and overseeing 15-20 technicians within a 24/7 mission-critical environment. Key responsibilities include managing day-to-day support operations, executing installation and field change orders, performing hardware break/fix activities, and driving capacity expansion projects such as rack additions and white space growth. The manager must drive local recruitment, manage escalations to rapid resolution, and collaborate with architects and engineers to meet customer KPIs. Required expertise includes extensive knowledge of computer hardware, specifically server, storage, and networking devices. The role focuses on solving infrastructure challenges within a cloud data center environment while ensuring high-quality delivery of services through continuous improvement and effective cross-functional collaboration.

What you'll do

  • Manage and support a team of 15-20 Data Center Technicians in a 24/7 mission-critical environment.
  • Oversee day-to-day data center operations including hardware installation, field change orders, and break/fix activities.
  • Drive the resolution of technical escalations and perform after-action analysis for incidents.
  • Manage capacity expansion projects including rack additions, white space growth, and new site developments.
  • Ensure timely delivery of services to meet project milestones and customer KPIs.
  • Lead local recruitment efforts to hire and grow the data center team.
  • Oversee physical site operations and manage relationships with colocation partners.

What we're looking for

  • Candidates must have 6 to 10+ years of experience.
  • Must possess strong people management skills and leadership abilities.
  • Must have strong knowledge of computer hardware, including server, storage, and networking devices.
  • Experience in managing a multi-disciplined cloud data center space is required.
  • Must be proficient in data center operations.
  • Ability to manage 24/7 mission-critical environments and drive incident resolution.
  • Ability to lead local recruitment and hiring of new talent.
  • Proficiency in reading, writing, and speaking English.

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