Manager, Data Center Support Services

Oracle

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Saline, MI
Salary
$102,300–$209,500 / yr
Posted
28 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $193k
This role $156k
$87k most similar roles pay here $246k

This role pays less than 72% of similar roles. Most pay $154,750–$230,800 — the shaded band above. At the midpoint, this role pays about $156k versus about $193k for comparable roles.

Based on 240 similar postings.

Employer

About Oracle

Oracle Corporation is a leading multinational technology company specializing in database software, cloud computing, and enterprise software.

Oracle currently has 513 open roles on FindRole.

Listed pay typically runs $97,800–$209,500 across 384 roles with salary data.

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At a glance

TL;DR · Manager, Data Center Support Services

Manager, Data Center Support Services leads the teams responsible for building and supporting a cloud data center in Saline, MI. This leadership role involves managing fifteen to twenty technicians within a 24/7 mission-critical environment. The manager oversees day-to-day operations including hardware break/fix activity, field change orders, and capacity expansion projects such as rack additions and white space growth. Key responsibilities include driving incident resolution, performing after-action analysis, and managing local recruitment to grow the team. The role requires expertise in computer hardware, specifically server, storage, and networking devices. The manager must collaborate with distributed teams, architects, and engineers to ensure timely delivery of services and meet customer KPIs. This position solves critical infrastructure challenges by ensuring operational excellence and continuous improvement within a multi-disciplined cloud data center space and colocation partnerships.

What you'll do

  • Manage and lead a team of 15-20 Data Center Technicians in a 24/7 mission-critical environment.
  • Oversee daily data center operations including hardware break/fix, installations, and field change orders.
  • Drive the resolution of technical escalations and perform after-action analysis for incidents.
  • Manage capacity expansion projects including rack additions, white space growth, and new site developments.
  • Execute local recruitment efforts to hire and grow the technical team.
  • Ensure timely delivery of services and tasks to meet customer KPIs and project milestones.
  • Coordinate with cross-functional teams such as Engineering, Build, and Business Operations to ensure operational success.

What we're looking for

  • Must possess experience in managing multi-disciplined Cloud Data Center spaces.
  • Must have strong leadership, direction, and operational experience.
  • Must have strong knowledge of computer hardware including server, storage, and networking devices.
  • Must be able to manage a team of 15-20 Data Center Technicians.
  • Must possess the ability to influence groups outside of direct responsibility and with colocation partners.
  • Must be proficient in data center operations.
  • Must be able to read, write, and speak English.

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