Senior Director Service Line Sales Specialist

What you'll do

• Drive top-line expansion and meet sales objectives across large technology and digital-native accounts.
• Identify, vet, and close new commercial prospects within the target sector.
• Create comprehensive account plans designed for long-term growth and expansion.
• Manage the end-to-end sales cycle from initial lead generation to final contract signing.
• Author proposal responses, presentations, RFP/RFI submissions, and custom solution designs.
• Collaborate with internal architects and leaders to design competitive service offerings.
• Maintain a robust pipeline of opportunities and provide accurate business forecasts.
• Oversee internal sales governance protocols including deal evaluations and risk assessments.

What we're looking for

• 18 to 20+ years of professional experience in Account Management, Sales, or Consulting within the IT Services/BPO sector.
• At least 8+ years of experience focused on the Technology vertical or digital-native accounts.
• Proven experience operating at a Senior Director or equivalent leadership level managing cross-functional initiatives and large teams.
• Deep understanding of BPO operational delivery frameworks, including global shoring setups in APAC, India, LATAM, and the US.
• Experience collaborating with major enterprise accounts in the Technology sector and developing C-suite relationships.
• Expertise in commercial negotiation, formal presentation, and consultative client engagement.
• Experience managing "Mega-Deals" with a Total Contract Value (TCV) from $50M to over $100M.
• Familiarity with automation tools, AI, Generative AI, Large Language Models, and Agentic AI solutions.