Senior Director, Chief of Staff, Office of the CTO

Early Warning Services

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
San Francisco, CA
Salary
$226,000–$310,000 / yr
Employment
Full-time
Posted
20 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $242k
This role $268k
$167k $325k
below market most similar roles pay here above market

This role pays more than 68% of similar roles. Most pay $195,000–$288,762 — the blue band above. At the midpoint, this role pays about $268k versus about $242k for comparable roles.

Based on 240 similar postings.

Employer

About Early Warning Services

Early Warning Services is a fintech company that operates the Zelle person-to-person payments network, the Paze digital checkout wallet, and Certos fraud prevention and identity risk solutions for financial institutions.

Early Warning Services currently has 83 open roles on FindRole.

Listed pay typically runs $145,000–$177,000 across 35 roles with salary data.

Most-posted roles

View all roles at Early Warning Services

At a glance

TL;DR · Senior Director, Chief of Staff, Office of the CTO

JOB TITLE: Senior Director, Chief of Staff – Office of the CTO The Senior Director, Chief of Staff serves as a strategy and operations leader within the CTO Office, partnering with the Chief Technology Officer and Technology Chief Operating Officer to align technology vision with disciplined execution. This role translates strategic priorities into multiyear roadmaps, operating plans, and measurable outcomes while managing investment priorities across technology, product, risk, and finance functions. You will build scalable mechanisms for governing strategic initiatives, lead cross-functional change efforts, and develop executive-level business cases. The position requires technical fluency in software engineering, architecture, cloud, data, cybersecurity, reliability, APIs, artificial intelligence, and platform modernization. You will solve complex problems within the banking and payments ecosystem, ensuring technology investments support operational resilience, fraud prevention, and digital identity requirements for financial infrastructure.

What you'll do

  • Translate technology strategy into multiyear roadmaps, annual priorities, operating plans, and measurable outcomes.
  • Partner with the CTO and Technology COO to align technology vision with enterprise priorities and investment decisions.
  • Establish scalable mechanisms for prioritizing, governing, and monitoring strategic technology initiatives and milestones.
  • Lead cross-functional initiatives to improve organizational effectiveness, execution discipline, and technology capabilities.
  • Strengthen the technology operating model by improving decision rights, accountability mechanisms, and escalation paths.
  • Develop executive-level strategy documents, business cases, and presentations that translate complex data into actionable narratives.
  • Partner with Human Resources on organizational design, workforce planning, and talent priorities to support technology strategy.
  • Represent the CTO Office in enterprise leadership forums to influence decisions and build alignment across senior stakeholders.

What we're looking for

  • Candidates must independently possess the eligibility to work in the United States.
  • Typically has 15 years of experience or a demonstrated portfolio consistent with the experience required for the role.
  • Demonstrated leadership experience in technology strategy, business operations, enterprise transformation, portfolio management, or enablement within a CTO, CIO, or financial services organization.
  • Experience partnering directly with a CTO, Technology COO, CIO, or other senior technology executives.
  • Experience operating within or closely supporting a complex technology organization with technical fluency in software engineering, cloud, data, cybersecurity, and AI.
  • Experience working within or closely with financial institutions, payment companies, fintech organizations, or regulated technology organizations.
  • Bachelor’s degree in computer science, engineering, business, finance, a related field, or equivalent practical experience.
  • Knowledge of financial-services regulation, technology controls, third-party risk, and operational resilience (preferred).

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