This role pays less than
90%
of similar roles. Most pay
$161,800–$217,450
— the shaded band above.
At the midpoint, this role pays about
$144k
versus about
$190k
for comparable roles.
Based on 240 similar postings.
Employer
About MongoDB
MongoDB is a leading American software company that develops and provides commercial support for a popular, source-available document database. Designed to handle unstructured and structured data natively, its platform is purpose-built for modern cloud applications, analytics, and AI experiences.
MongoDB currently has
311 open roles
on FindRole.
Listed pay typically runs
$126,000–$226,000
across 95 roles with salary data.
As a Senior Customer Success Manager on the Customer Success team, you will serve as a strategic advisor for a portfolio of Enterprise accounts to maximize customer lifetime value and success. You will be responsible for identifying risks in technically complex environments, conducting business reviews, and translating technical health into business-critical outcomes. Your daily work involves driving retention, revenue realization, and advocacy while collaborating with cross-functional teams like Sales, Product, and Support to influence the product roadmap. To succeed, you must possess 7 to 10+ years of experience in a technical customer-facing role for a consumption-based product, along with at least 4 years of accountability for enterprise revenue. You will utilize AI fluency to enhance engagement processes while navigating complex technical environments and building relationships with stakeholders ranging from developers to C-suite executives.