This role pays less than
95%
of similar roles. Most pay
$152,150–$205,150
— the shaded band above.
At the midpoint, this role pays about
$120k
versus about
$179k
for comparable roles.
Based on 240 similar postings.
Employer
About MongoDB
MongoDB is a leading American software company that develops and provides commercial support for a popular, source-available document database. Designed to handle unstructured and structured data natively, its platform is purpose-built for modern cloud applications, analytics, and AI experiences.
MongoDB currently has
311 open roles
on FindRole.
Listed pay typically runs
$126,000–$226,000
across 95 roles with salary data.
As a Customer Success Manager on the Customer Success team, you will serve as a trusted advisor to help customers navigate their journey and realize the full potential of their investment. You will manage a portfolio of accounts to drive retention, revenue realization, and advocacy while acting as a strategic connector between customers and internal resources. Your daily responsibilities include proactively identifying risks, conducting comprehensive business reviews, and translating technical health into value-based outcomes. You will also coordinate with Sales, Product, Services, Support, and Training teams to advocate for the customer's voice. To succeed, you must possess 5 to 7+ years of experience in a technical customer-facing role, excellent communication skills, and a Bachelor’s degree in Computer Science or a STEM field. You will utilize AI-driven tools to streamline workflows and manage complex data platform deployments.