This role pays less than
92%
of similar roles. Most pay
$159,000–$225,487
— the shaded band above.
At the midpoint, this role pays about
$130k
versus about
$192k
for comparable roles.
Based on 240 similar postings.
Employer
About MongoDB
MongoDB is a leading American software company that develops and provides commercial support for a popular, source-available document database. Designed to handle unstructured and structured data natively, its platform is purpose-built for modern cloud applications, analytics, and AI experiences.
MongoDB currently has
311 open roles
on FindRole.
Listed pay typically runs
$126,000–$226,000
across 95 roles with salary data.
Senior Customer Success Manager - FSI joins the Customer Success team to serve as a strategic advisor for Enterprise accounts. This individual manages a portfolio of complex accounts, focusing on maximizing customer lifetime value, retention, and revenue realization while mentoring team members. Day-to-day responsibilities include conducting business reviews, identifying risks in technically complex environments, and coordinating with cross-functional teams like Sales, Product, and Support to influence the product roadmap. The role requires a candidate who can navigate high-pressure scenarios and translate technical insights into business outcomes for stakeholders ranging from developers to the C-suite. Essential qualifications include 7 to 10+ years of experience in technical customer-facing roles, AI fluency, and a Bachelor’s degree in Computer Science or a STEM field. The role addresses the challenge of modernizing legacy workloads and scaling applications on the MongoDB Atlas platform.