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About Cloudflare, Inc
Cloudflare is a prominent cloud services and security company that provides content delivery network (CDN), DDoS mitigation, and Zero Trust security services to millions of internet properties.
Cloudflare, Inc currently has
226 open roles
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Senior Customer Engineer, UAE serves as a core driver of the technical go-to-market strategy within the GTM organization. This role functions as a trusted advisor and primary architect for enterprise clients, guiding them through pre-sales validation, onboarding, and full lifecycle expansion. You will design migration blueprints, lead technical deep-dive discoveries, and manage complex infrastructure requirements involving DNS, CDN, Zero Trust, Network Security, and Workers. The position requires expertise in internet fundamentals like BGP and TCP/UDP, security protocols such as WAF and SASE, and performance optimization. Candidates should be proficient in Python, JavaScript, Bash, Lua, or Go to build custom integration scripts and API connectors. You will also leverage LLMs and AI-augmented workflows to automate routine tasks while providing high-level architectural guidance to ensure customer success across the entire journey.
Lead technical discovery and map complex customer infrastructure to Cloudflare products like DNS, CDN, and Zero Trust.
Design and deliver tailored architectural diagrams, technical presentations, and demonstrations to address specific customer challenges.
Manage the full customer lifecycle from pre-sales validation through onboarding, deployment architecture, and expansion.
Create structured migration blueprints and provide step-by-step configuration guidance for customer engineering teams.
Drive revenue growth by identifying cross-sell opportunities and conducting technical Quarterly Business Reviews for C-level executives.
Utilize AI tools and LLMs to automate routine tasks like RFP responses and internal documentation.
Develop and document standard operating procedures, architectural best practices, and technical guides for internal and external use.
What we're looking for
Must have an undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Must be fluent in written and spoken English.
Experience is required in a customer-facing technical role such as Solutions Engineering, Customer Engineering, or Technical Account Management.
Ability to design and articulate complex enterprise network and security architectures.
Proven track record of operating in a quota-carrying or revenue-aligned environment.
Must demonstrate depth in at least four areas: Internet fundamentals, Security, Performance, AI Proficiency, Coding/Scripting, or Developer Platform Fluency.
Arabic language skills are preferred.
Export control laws, including the U.S. Export Administration Regulations.