Senior Customer Engineer

Cloudflare, Inc

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Seattle, WA
Salary
$202,000–$278,000 / yr
Posted
9 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $186k
This role $240k
$132k most similar roles pay here $294k

This role pays more than 82% of similar roles. Most pay $149,611–$222,000 — the shaded band above. At the midpoint, this role pays about $240k versus about $186k for comparable roles.

Based on 240 similar postings.

Employer

About Cloudflare, Inc

Cloudflare is a prominent cloud services and security company that provides content delivery network (CDN), DDoS mitigation, and Zero Trust security services to millions of internet properties.

Cloudflare, Inc currently has 190 open roles on FindRole.

Listed pay typically runs $215,000–$278,000 across 59 roles with salary data.

Most-posted roles

View all roles at Cloudflare, Inc

At a glance

TL;DR · Senior Customer Engineer

Senior Customer Engineer, Named - Seattle serves as a core driver of the technical go-to-market strategy within the GTM organization. This role functions as a trusted advisor and primary architect for enterprise clients, guiding them through pre-sales validation, onboarding, and full lifecycle expansion. You will design migration blueprints, conduct technical deep-dives into DNS, CDN, Zero Trust, and Network Security, and provide high-level architectural guidance to ensure successful adoption. The position requires proficiency in internet fundamentals like BGP and TCP/UDP, security protocols such as WAF and SASE, and performance optimization. Candidates should possess skills in Python, JavaScript, or Go for custom scripting, alongside experience with RESTful APIs and infrastructure-as-code tools like Terraform. You will leverage AI-augmented workflows to automate routine tasks while solving complex problems related to internet performance, security, and reliability.

What you'll do

  • Lead technical discovery and map complex customer infrastructure to Cloudflare products like DNS, CDN, and Zero Trust.
  • Design and deliver tailored architectural diagrams, technical presentations, and demonstrations to address specific client challenges.
  • Manage the full customer lifecycle by acting as a trusted advisor from initial pre-sales validation through long-term expansion.
  • Develop migration blueprints and provide expert guidance to customer engineering teams during the onboarding process.
  • Drive commercial growth by identifying cross-sell opportunities and leading technical QBRs for C-level executives.
  • Utilize AI tools and LLMs to automate routine tasks like RFP responses and internal documentation.
  • Create and maintain technical resources, including standard operating procedures and architectural best practices, for internal and external use.

What we're looking for

  • Must have experience in customer-facing technical roles such as Solutions Engineering, Sales Engineering, or Technical Account Management.
  • Ability to design and articulate complex enterprise network and security architectures.
  • Proven track record of operating in a quota-carrying or revenue-aligned environment with an understanding of SaaS metrics.
  • Excellent communication skills to translate technical concepts into business outcomes for both engineers and C-level executives.
  • Must demonstrate depth in at least four areas: Internet fundamentals, Security, Performance, AI Proficiency, Coding/Scripting, or Developer Platform Fluency.
  • Ability to travel up to 20–50% for customer meetings and industry events.
  • Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
  • Must be authorized to receive software or technology controlled under U.S. export control laws.

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