Senior Customer Engineer, Majors

Cloudflare, Inc

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Bentiville, AR
Posted
7 days ago
Freshness
Confirmed live yesterday

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How this pay compares to similar roles

Similar $181k
$131k most similar roles pay here $224k

This listing doesn't post a salary. Most similar roles pay $146,500–$214,800.

Based on 240 similar postings.

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About Cloudflare, Inc

Cloudflare is a prominent cloud services and security company that provides content delivery network (CDN), DDoS mitigation, and Zero Trust security services to millions of internet properties.

Cloudflare, Inc currently has 190 open roles on FindRole.

Listed pay typically runs $215,000–$278,000 across 59 roles with salary data.

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At a glance

TL;DR · Senior Customer Engineer, Majors

Senior Customer Engineer, Majors serves as a primary architect and trusted technical advisor within the Go-To-Market organization. You will guide enterprise clients through the entire lifecycle, from pre-sales technical validation and architectural design to onboarding and expansion. Your daily work involves mapping complex infrastructure—including DNS, CDN, Zero Trust, Network Security, and Workers—to tailored solutions while addressing security compliance and performance challenges. To succeed, you must possess expertise in internet fundamentals like BGP, TCP/UDP, and SSL/TLS, alongside proficiency in Python, JavaScript, Bash, Lua, or Go for custom integrations. You will also leverage AI-augmented workflows to automate routine tasks and manage technical hurdles. This role solves critical infrastructure problems by ensuring high availability and security for web traffic while driving measurable business outcomes through strategic consulting and proactive technical health monitoring.

What you'll do

  • Lead technical discovery and map complex customer infrastructure to Cloudflare products like DNS, CDN, and Zero Trust.
  • Design and deliver tailored architectural diagrams, technical presentations, and demonstrations to address specific customer challenges.
  • Manage the full customer lifecycle by overseeing onboarding, migration blueprints, and ongoing technical health monitoring.
  • Act as a trusted advisor to C-level executives by translating technical capabilities into measurable business outcomes.
  • Drive revenue growth by identifying cross-sell opportunities and conducting technical Quarterly Business Reviews (QBRs).
  • Utilize AI tools and LLMs to automate routine tasks like RFP responses, documentation, and telemetry monitoring.
  • Create and maintain internal and external technical resources, including Standard Operating Procedures and best practice guides.

What we're looking for

  • Must have experience in a customer-facing technical role such as Solutions Engineering, Sales Engineering, or Technical Account Management.
  • Ability to design and articulate complex enterprise network and security architectures.
  • Proven track record of operating in a quota-carrying or revenue-aligned environment.
  • Ability to translate deeply technical concepts into business outcomes for both engineers and C-level executives.
  • Must demonstrate depth in at least four areas: Internet fundamentals, Security, Performance, AI Proficiency, Coding/Scripting, or Developer Platform Fluency.
  • Familiarity with prompt engineering, LLM utilization, and workflow automation is required.
  • An undergraduate or graduate degree in Computer Science, Engineering, or a related field is required.
  • Must be authorized to receive software or technology controlled under U.S. export control laws.

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