Senior Customer Engineer, Majors

Cloudflare, Inc

Confirmed live today Low trust

Quick summary

Work type
On-site
Location
Las Vegas, NVLos Angeles, CAPhoenix, AZSan Diego, CA
Salary
$234,000–$292,000 / yr
Posted
53 days ago
Freshness
Confirmed live today

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $180k
This role $263k
$116k $311k
below market most similar roles pay here above market

This role pays more than 95% of similar roles. Most pay $146,321–$214,000 — the blue band above. At the midpoint, this role pays about $263k versus about $180k for comparable roles.

Based on 240 similar postings.

Employer

About Cloudflare, Inc

Cloudflare is a prominent cloud services and security company that provides content delivery network (CDN), DDoS mitigation, and Zero Trust security services to millions of internet properties.

Cloudflare, Inc currently has 110 open roles on FindRole.

Listed pay typically runs $194,000–$266,000 across 56 roles with salary data.

Most-posted roles

View all roles at Cloudflare, Inc

At a glance

TL;DR · Senior Customer Engineer, Majors

JOB TITLE: Senior Customer Engineer, Majors - Southwest The Senior Customer Engineer, Majors - Southwest joins the GTM organization as a quota-carrying technologist and trusted advisor for enterprise clients. You will lead technical discovery, map complex infrastructure to bespoke architectures, and manage the full customer journey from pre-sales validation through onboarding and expansion. Key responsibilities include designing migration blueprints for DNS, Zero Trust, and WAF tuning while providing oversight on technical health and risk. You will utilize AI-augmented workflows, including LLMs and prompt engineering, to automate routine tasks. Required technical expertise spans Internet fundamentals like BGP and TCP/UDP, security concepts such as SASE and Rate Limiting, and coding in Python, JavaScript, or Go. You will solve complex performance and reliability challenges by translating deep technical implementation into measurable business outcomes for C-level executives.

What you'll do

  • Lead technical deep-dive discovery to map complex customer infrastructure to Cloudflare architectures.
  • Define and scope success criteria and technical evaluation plans for Proof of Concepts.
  • Deliver tailored technical presentations, architectural diagrams, and demonstrations to solve performance and security challenges.
  • Design structured migration and onboarding blueprints for DNS, Zero Trust, and WAF rollouts.
  • Monitor customer health scores and telemetry to ensure rapid time-to-value and resolve integration bottlenecks.
  • Carry a variable quota for new business acquisition, account growth, and identifying cross-sell opportunities.
  • Lead technical Quarterly Business Reviews to translate platform capabilities into ROI for C-level executives.
  • Use AI agents and LLMs to automate routine tasks like RFP responses and sandbox provisioning.

What we're looking for

  • Experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, or Sales Engineering.
  • Ability to design and articulate complex enterprise network and security architectures.
  • Excellent communication skills to translate technical concepts into business outcomes for engineers and C-level executives.
  • Proven track record in a quota-carrying or revenue-aligned environment with knowledge of SaaS metrics.
  • Depth in at least four areas: Internet fundamentals, Security, Performance, AI Proficiency, Coding/Scripting, or Developer Platform Fluency.
  • Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
  • Track record of creating technical enablement materials like workshops or documentation (preferred).
  • Export control laws, including the U.S. Export Administration Regulations.

More like this

Similar roles

Senior Customer Engineer, Majors

Cloudflare, Inc

Raleigh, NC 179 days ago
DNS CDN Zero Trust Network Security WAF BGP GRE TCP/UDP HTTP(S) SSL/TLS Python JavaScript Bash Lua Go GraphQL Terraform Pulumi CI/CD LLMs RAG Prompt Engineering PCI DSS HIPAA SOC 2

Senior Customer Engineer, Majors

Cloudflare, Inc

Houston, TX 15 days ago
DNS CDN Zero Trust WAF BGP TCP/UDP HTTP(S) SSL/TLS Python JavaScript Bash Lua Go Terraform Pulumi CI/CD GraphQL LLMs RAG PCI DSS HIPAA SOC 2
Hybrid

Senior Customer Engineer, Majors

Cloudflare, Inc

New York, NY 145 days ago $234,000–$292,000
DNS CDN Zero Trust Network Security WAF BGP GRE TCP/UDP HTTP(S) SSL/TLS Python JavaScript Bash Lua Go GraphQL Terraform Pulumi CI/CD LLMs RAG Prompt Engineering PCI DSS HIPAA SOC 2
Hybrid

Senior Customer Engineer, Majors

Cloudflare, Inc

Detroit, MI 96 days ago
DNS CDN Zero Trust Network Security WAF BGP GRE TCP/UDP HTTP(S) SSL/TLS Python JavaScript Bash Lua Go GraphQL Terraform Pulumi CI/CD LLM RAG Prompt Engineering OSI Model SASE TLS 1.3 HTTP/2

Senior Customer Engineer, Strategic

Cloudflare, Inc

San Francisco, CA 21 days ago $214,000–$336,000
DNS CDN Zero Trust Network Security WAF BGP GRE TCP/UDP HTTP(S) SSL/TLS Python JavaScript Bash Lua Go GraphQL Terraform Pulumi CI/CD LLMs RAG Prompt Engineering PCI DSS HIPAA SOC 2
Hybrid

Senior Customer Engineer, Named

Cloudflare, Inc

Seattle, WA 55 days ago $202,000–$278,000
DNS CDN Zero Trust Network Security WAF Bot Management Firewalls Rate Limiting M)TLS SASE BGP GRE TCP/UDP HTTP(S) SSL/TLS HTTP/2 TLS 1.3 Python JavaScript Bash Lua Go GraphQL SDKs Webhooks Terraform Pulumi CI/CD LLMs RAG Prompt Engineering PCI DSS HIPAA SOC 2