Senior CS Technical Support Engineer

ASML

Confirmed live today High trust

Quick summary

Work type
On-site
Location
San Diego, CA
Salary
$125,600–$172,700 / yr
Employment
Full-time
Posted
47 days ago
Freshness
Confirmed live today

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $158k
This role $149k
$110k $215k
below market most similar roles pay here above market

This role pays less than 68% of similar roles. Most pay $138,500–$177,250 — the blue band above. At the midpoint, this role pays about $149k versus about $158k for comparable roles.

Based on 240 similar postings.

Employer

About ASML

ASML is a leading supplier of lithography equipment, used by the world’s top chipmakers to print microchips that are increasingly powerful, fast and energy efficient.

ASML currently has 66 open roles on FindRole.

Listed pay typically runs $121,800–$173,500 across 52 roles with salary data.

Most-posted roles

View all roles at ASML

At a glance

TL;DR · Senior CS Technical Support Engineer

The Senior CS Technical Support Engineer joins the Cymer Global Support Center to provide technical engineering support for deep ultraviolet light sources. This role involves diagnosing, troubleshooting, and repairing DUV light sources for integrator and chipmaker operations. Key responsibilities include supporting New Product Introduction, developing troubleshooting procedures, and providing technical guidance to field engineers. The position requires utilizing standard laser theories to resolve complex escalations and identifying design or reliability issues for the engineering team. Candidates should possess a background in electronics, software, mechanical engineering, or optics, with specific knowledge of photolithography imaging systems and DUV excimer lasers. Required technical skills include experience with SQL, LabVIEW, scripting engines like FAST, and data visualization tools such as Spotfire and Grafana to perform system performance data analysis.

What you'll do

  • Diagnose, troubleshoot, and repair DUV light sources using standard laser theories and concepts.
  • Resolve complex field issues that first and second-line product support teams are unable to fix.
  • Identify and report design, reliability, and maintenance issues to the engineering team.
  • Support New Product Introduction (NPI) by developing procedures, training local teams, and integrating new tools.
  • Define troubleshooting procedures, Technical Bulletins, Field Service Alerts, and Field Change Orders with Subject Matter Experts.
  • Update and develop the Guided Diagnostic Solutions database and service procedures for the install base.
  • Administer the development, testing, and release of Field Tools through standard processes.
  • Deliver advanced training to Field Technical Support Engineers as needed.

What we're looking for

  • BS in a technical field with semiconductor equipment experience, or equivalent experience in electronic systems diagnostics and customer service.
  • Minimum of 2-5 years of relevant working experience.
  • Strong background in electronics, software, mechanical engineering, or optics (preferred).
  • Knowledge of DUV equipment installation, photolithography imaging systems, metrology systems, excimer lasers, and beam delivery systems (preferred).
  • Experience with SQL, LabVIEW, scripting engines, and data visualization tools like Spotfire and Grafana (preferred).
  • Thorough knowledge of design methodologies and basic knowledge of design engineering tools for statistical analysis and graphical reporting (preferred).
  • Proficiency in oral and written English with excellent communication skills.
  • Legal authorization to access controlled technology as defined in the United States Export Administration Regulations.

More like this

Similar roles

Optical Sensor Engineer

ASML

Wilton, CT 19 days ago $93,750–$137,000
Optics Physics Python MATLAB LabVIEW Signal Processing Photonic Systems Data Analysis Electronics System Integration Imaging Systems Semiconductor Manufacturing Laboratory Testing optical sensor s
2+ yrs exp

Senior Applications Engineer

ASML

Austin, TX 9 days ago $99,375–$145,750
Lithography Metrology YieldStar Python MATLAB R JMP Data Analysis IC Manufacturing NPI Process Optimization Control Loops HVM
8+ yrs exp

Senior Technical Support Engineer

Fortinet

Sunnyvale, CA 13 days ago $68,000–$84,000
TCP/IP OSPF BGP Firewall TLS SSL HTTP HTTPS VLAN Routing LDAP SSO Linux Unix Windows Packet Capture L2 L3 L4 L7 SSH UDP Proxy
Hybrid

Senior Technical Support Engineer

Fortinet

Santa Clara, CA 173 days ago $87,000–$107,000
TCP/IP OSPF BGP Firewall VLAN Routing TLS SSL SSH HTTP HTTPS LDAP SSO Linux Unix Windows Packet Capture L2 L3 L4 L7 2-factor authentication
Hybrid

Senior Enterprise Technical Support Engineer

Apple Inc

Elk Grove, CA 18 days ago $134,800–$224,500
macOS iOS Networking SMB CIFS APFS SSO Platform SSO Content Caching App Attestation Declarative Management Directory & Identity Management Certificates Memory Management Software Update Test Plans Enterprise Cloud Services
10+ yrs exp

Senior Enterprise Technical Support Engineer

Apple Inc

Sunnyvale, CA 18 days ago $149,200–$249,000
macOS iOS Networking SSO Platform SSO SMB CIFS APFS Directory & Identity Management Content Caching App Attestation Declarative Management Certificates Memory Management Software Update Test Plans Enterprise Cloud Services
10+ yrs exp