This role pays less than
97%
of similar roles. Most pay
$140,825–$177,250
— the shaded band above.
At the midpoint, this role pays about
$97k
versus about
$159k
for comparable roles.
Based on 240 similar postings.
Employer
About Fortinet
Fortinet is a US-based cybersecurity company best known for its FortiGate next-generation firewalls. It sells a broad security platform spanning network security, SD-WAN, endpoint protection, cloud security, and SIEM/SOC operations.
Fortinet currently has
84 open roles
on FindRole.
Listed pay typically runs
$150,000–$183,000
across 61 roles with salary data.
As a Senior Technical Support Engineer, you will provide technical support for security devices and cloud deployments while performing data collection, analysis, and configuration recommendations based on network information and packet captures. You will conduct real-time phone or remote access sessions to troubleshoot issues involving device misconfigurations, connectivity, and L3 routing. Utilizing an engineering background, you will recreate customer issues in a lab environment to collaborate with the engineering team on debugging and verifying fixes. The role requires expertise in networking protocols including TCP/IP, UDP, SSH, TLS, SSL, HTTP, HTTPS, Proxy, VLAN, and dynamic routing like OSPF and BGP. You must be proficient in Windows, Unix, or Linux operating systems while managing internet security technologies such as firewalls, IPSs, and Mail Security Gateways to solve complex networking problems across the OSI model.
FortiGate
TCP/IP
Routing Protocols
L2/L3 Switching
Firewalls
IDS/IPS
VPN
Windows
OSX
Unix
Linux
AI Tools
KCS® framework
Cybersecurity
System Administration