Sales Support Engineer

Sony Group Corporation

Confirmed live 2 days ago High trust
Remote

Quick summary

Work type
Remote
Location
GAFLNCSC
Salary
$63,120–$84,161 / yr
Posted
12 days ago
Freshness
Confirmed live 2 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $155k
This role $74k
$48k most similar roles pay here $207k

This role pays less than 99% of similar roles. Most pay $126,687–$183,387 — the shaded band above. At the midpoint, this role pays about $74k versus about $155k for comparable roles.

Based on 240 similar postings.

Employer

About Sony Group Corporation

Sony Group Corporation is a Tokyo-based multinational conglomerate and a leading global entertainment and technology company.

Sony Group Corporation currently has 15 open roles on FindRole.

Listed pay typically runs $187,500–$207,500 across 12 roles with salary data.

Most-posted roles

View all roles at Sony Group Corporation

At a glance

TL;DR · Sales Support Engineer

The Sales Support Engineer serves as a primary technical resource within the Professional Display Solutions division, supporting account managers, resellers, system integrators, and end-users. This role involves driving technical engagement by providing pre-sales and post-sales support for products including BRAVIA Professional Displays, Business Projectors, Crystal LED, PTZ Cameras, Digital Signage solutions, and cloud-based management platforms. Day-to-day responsibilities include conducting customer demonstrations, technical presentations, product evaluations, proof-of-concept testing, and training sessions. The candidate will also manage system configurations, firmware implementations, and gather competitive intelligence. Required skills include expertise in AV, IT, networking, Windows operating systems, and AV-over-IP technologies. Proficiency with Microsoft Office and Salesforce CRM is required. Candidates should possess a technical background in electrical engineering or computer science to solve complex integration challenges across various vertical markets like education, healthcare, and retail.

What you'll do

  • Serve as the primary technical resource for account managers, resellers, system integrators, and end-users.
  • Provide pre-sales and post-sales support for Sony's Professional Display Solutions portfolio.
  • Conduct customer demonstrations, technical presentations, product evaluations, and proof-of-concept testing.
  • Lead product training sessions and solution workshops for customers and partners.
  • Assist with system configuration, deployment guidance, and firmware or software implementation.
  • Coordinate the escalation of technical issues to Sony service and engineering organizations.
  • Gather competitive intelligence and provide product performance feedback to marketing and management teams.
  • Represent the company at trade shows, customer events, roadshows, and industry conferences.

What we're looking for

  • Bachelor's degree in Electrical Engineering, Computer Science, Information Technology, or a related technical discipline is required (equivalent experience considered).
  • Minimum of 5 years of experience supporting professional AV, display, collaboration, networking, or IT solutions.
  • Strong technical knowledge of AV, IT, networking, cloud platforms, Digital Signage, and display technologies.
  • Demonstrated ability to conduct technical presentations, product demonstrations, and customer training sessions.
  • Working knowledge of Windows operating systems, network infrastructure, AV-over-IP technologies, and connected device ecosystems.
  • Proficiency with Microsoft PowerPoint, Excel, Outlook, and other productivity tools.
  • Ability to lift and transport demonstration equipment up to 45 pounds and travel up to 80% of the time.
  • CTS certification or CompTIA A+, Network+, DSCE, CCNA certifications (preferred); experience with professional AV manufacturers/distributors (preferred).

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