Sales Support Associate

MongoDB

Hybrid

Quick summary

Work type
Hybrid
Location
Gurugram, India
Posted
13 days ago
Nearby
31 roles within 25 mi

Market check

Salary context

How this pay compares to similar roles

Similar $163k
$116k most similar roles pay here $209k

This listing doesn't post a salary. Most similar roles pay $125,437–$200,000.

Based on 240 similar postings.

Employer

About MongoDB

MongoDB is a leading American software company that develops and provides commercial support for a popular, source-available document database. Designed to handle unstructured and structured data natively, its platform is purpose-built for modern cloud applications, analytics, and AI experiences.

MongoDB currently has 287 open roles on FindRole.

Listed pay typically runs $126,500–$209,000 across 104 roles with salary data.

Most-posted roles

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At a glance

TL;DR · Sales Support Associate

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The SalesOps Associate role at MongoDB supports the growing sales team by handling data maintenance, providing front-line support through case management and user administration in Salesforce, and conducting research to build pipeline generation reports. This position involves identifying trends for process improvements, configuring sales tools, and writing SQL queries to automate tasks. Ideal candidates have 2.5 years of sales operations experience with proficiency in Salesforce, Microsoft Office/G Suite, and advanced Excel skills. They should be adept at using data loaders, research databases, and productivity tools like LeadIQ and ZoomInfo. The role offers exposure to cutting-edge sales methodologies and a dynamic $45 billion technology industry, fostering career growth through mentorship and hands-on experience with global operations.

Skills

Salesforce SQL Excel MongoDB Tableau Jira Zendesk Data Loader ZoomInfo InsideView Crunchbase LeadIQ Cognism Microsoft Office G Suite Macbooks CI/CD Advanced Excel Macros

What you'll do

  • Maintain data health by cleaning up account hierarchies and merging unnecessary accounts.
  • Provide Tier-1 support for sales teams through the Sales Operations Case Queue.
  • Identify trends in issues to suggest process improvements and tool enhancements.
  • Configure and set up tasks in Salesforce.com and other sales tools as needed.
  • Conduct research to build pipeline generation reports by identifying key roles and targets.

What we're looking for

  • At least 3 years of sales operations experience required.
  • Proficient in Salesforce, including objects like account, contact, and opportunity.
  • Experience using data loaders and research databases such as ZoomInfo and InsideView.
  • Strong analytical skills with intermediate proficiency in Excel and macros.
  • Hands-on experience with SQL and BI tools for automation and data analysis.
  • Bachelor’s degree or higher in Operations, Business, Project Management, or Engineering.

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