Program Manager, WW Sales Business Transformation

What you'll do

• Lead and manage strategic programs within the Sales BPR portfolio to enhance account planning and other key initiatives.
• Translate business needs and stakeholder insights into actionable project roadmaps and program strategies.
• Manage the end-to-end lifecycle of complex sales enablement projects from initial ideation through post-launch optimization.
• Analyze CRM and Salesforce implementations to design scalable solutions for quotation, commission, and financial processes.
• Convert high-level business objectives into functional specifications, user stories, and process diagrams for engineering teams.
• Manage project backlogs, timelines, resources, and budgets to ensure initiatives are delivered on schedule.
• Drive AI/ML and process automation initiatives using current sales technology trends.
• Facilitate workshops and communication channels to ensure alignment across cross-functional partners in Sales, Operations, and IT.

What we're looking for

• Typically requires 7+ years of experience in program management, project management, or a similar role.
• Experience leading large scale complex global programs and cross-functional initiatives within sales or operations organizations.
• Demonstrated experience leading the end-to-end lifecycle of sales enablement and CRM projects using agile methodologies.
• Proven ability to drive AI/ML and process automation initiatives with an understanding of AI project lifecycles.
• Exceptional stakeholder management skills to translate complex technical concepts into business impact for executive leadership.
• Strong analytical and problem-solving skills to navigate ambiguity and develop scalable solutions.
• Expertise in agile methodologies and project management tools such as Jira, Confluence, or Wrike.
• Bachelor’s degree in Business, Marketing, Computer Science, a related field, or equivalent practical experience.