Applications Support Manager, Assistant Vice President
Citi
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Market check
How this pay compares to similar roles
This role pays less than 65% of similar roles. Most pay $158,025–$214,900 — the blue band above. At the midpoint, this role pays about $177k versus about $186k for comparable roles.
Based on 240 similar postings.
Employer
Citi is one of the world’s most trusted financial institutions, proudly serving millions of customers across the United States.
Citi currently has 268 open roles on FindRole.
Listed pay typically runs $125,760–$188,640 across 251 roles with salary data.
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At a glance
The Production Support Manager – Senior Vice President leads and transforms the NAM/LATAM Custody production support function into a proactive, resilient, and scalable organization. You will manage a team of approximately 30 professionals, overseeing hiring, performance, and budgets while ensuring the stability of production environments for over 30 applications. Key responsibilities include building a resiliency strategy for a multi-market technology stack, setting capacity and latency standards, and guiding development teams on application supportability. You will utilize ITIL-based frameworks to manage incidents and problems across cloud, data warehouse, distributed, and mainframe environments. The role requires strong commercial awareness to support custody and securities services platforms. Essential skills include vendor management, experience with automation tools, AI-driven monitoring, and proficiency in Spanish or Portuguese for LATAM market engagement.
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