Applications Support Manager - Asst. Vice President

Citi

Remote

Quick summary

Work type
Remote
Location
Tampa, Florida
Salary
$87,280–$130,920 / yr
Posted
2 days ago
Nearby
99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $160k
This role $109k
$75k most similar roles pay here $201k

This role pays less than 96% of similar roles. Most pay $141,204–$177,900 — the shaded band above. At the midpoint, this role pays about $109k versus about $160k for comparable roles.

Based on 240 similar postings.

Employer

About Citi

Citi is one of the world’s most trusted financial institutions, proudly serving millions of customers across the United States.

Citi currently has 362 open roles on FindRole.

Listed pay typically runs $125,760–$188,640 across 339 roles with salary data.

Most-posted roles

View all roles at Citi

At a glance

TL;DR · Applications Support Manager - Asst. Vice President

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The Applications Support Manager leads and supervises an applications support team, providing operational direction and ensuring the timely resolution of technical issues. This role involves managing resource gaps to prevent service disruptions, overseeing major system outages, and performing post-release checkouts after application releases and infrastructure updates. The manager applies in-depth knowledge of real-time monitoring systems and contributes to planning and budget management within the applications support area. Key responsibilities include evaluating team performance, making decisions on pay increases, hiring, terminations, and negotiating with external parties. Ideal candidates have 5-8 years of experience in an apps support role with strong people management skills, effective prioritization abilities, and excellent communication and interpersonal skills.

Skills

real-time monitoring systems CI/CD AWS Kubernetes Docker Python PostgreSQL Git Jira Confluence Prometheus Grafana Ansible Terraform

What you'll do

  • Manages an applications support team and oversees technical issue escalation.
  • Ensures resource gaps are addressed to prevent business service disruption.
  • Oversees resolution of major system outages and communicates with stakeholders.
  • Provides technical oversight across systems and applications within the area.
  • Evaluates subordinate performance and makes decisions on personnel actions.
  • Performs post-release checkouts after application releases and infrastructure updates.

What we're looking for

  • 5-8 years of experience in an Apps Support role with people management.
  • Proven ability to manage and oversee technical issue escalation processes.
  • Strong real-time monitoring system expertise for continuous service improvement.
  • Excellent communication and interpersonal skills for stakeholder engagement.
  • Demonstrated capability in performance evaluation and personnel decision-making.

Related searches

More Applications Support Manager jobs Applications Support Manager jobs in Tampa Remote Applications Support Manager jobs All jobs at Citi

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