Production Support Engineer Equities E-Trading Vice President

Citi

Confirmed live 2 days ago High trust

Quick summary

Work type
On-site
Location
New York, NY
Salary
$142,320–$213,480 / yr
Posted
39 days ago
Freshness
Confirmed live 2 days ago

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $171k
This role $178k
$133k most similar roles pay here $222k

This role pays more than 62% of similar roles. Most pay $142,300–$200,620 — the shaded band above. At the midpoint, this role pays about $178k versus about $171k for comparable roles.

Based on 240 similar postings.

Employer

About Citi

Citi is one of the world’s most trusted financial institutions, proudly serving millions of customers across the United States.

Citi currently has 267 open roles on FindRole.

Listed pay typically runs $125,760–$188,640 across 250 roles with salary data.

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View all roles at Citi

At a glance

TL;DR · Production Support Engineer Equities E-Trading Vice President

Production Support Engineer Equities E-Trading - Vice President As part of the global support team, you will serve as an Equities Electronic Trading Technology Production Support Lead Analyst on the New York trading floor. You will provide hands-on L2 support for mission-critical Equities E-trading applications, managing technical issues and production management functions in alignment with global strategy. Your daily work involves monitoring platforms, investigating problems alongside development teams, and providing technical direction to teammates while communicating status updates to stakeholders. The role requires expertise in the Equities domain, including trade floor experience and FIX protocols. You will utilize a technical stack including Python, Perl, Linux/Unix Shell Scripting, SQL databases, and potentially KDB. You must navigate complex application processes and database schemas to resolve issues within established SLAs while ensuring seamless integration between upstream and downstream dependencies for electronic trading systems.

What you'll do

  • Provide L2 technical support for mission-critical Equities Electronic Trading applications.
  • Monitor application performance and the underlying technical platform to ensure stability.
  • Investigate and resolve complex business and technology issues using an analytical approach.
  • Provide technical direction and guidance to fellow team members on production support tasks.
  • Manage problem resolution workflows to ensure all issues are resolved within established SLAs.
  • Partner with development, QA, and business teams to determine strategy and priorities.
  • Communicate status updates and technical recommendations clearly to global stakeholders and regional teams.
  • Perform troubleshooting on database schemas and application processes to identify upstream and downstream dependencies.

What we're looking for

  • Minimum of 5 years of Equities support experience.
  • Minimum of 6 to 10 years of application support experience.
  • Experience in trade floor support.
  • Knowledge of FIX protocol.
  • Proficiency in Python, Perl, Linux/Unix Shell Scripting, and SQL databases.
  • Bachelor’s degree or equivalent experience.
  • Strong communication, analytical, and organizational skills.
  • KDB experience (preferred).

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