Equities Application Support Lead Analyst, Vice President

Citi

Confirmed live today High trust
Hybrid

Quick summary

Work type
Hybrid
Location
New York, NY
Salary
$142,320–$213,480 / yr
Employment
Full-time
Posted
61 days ago
Freshness
Confirmed live today

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $147k
This role $178k
$102k $225k
below market most similar roles pay here above market

This role pays more than 82% of similar roles. Most pay $120,137–$174,625 — the blue band above. At the midpoint, this role pays about $178k versus about $147k for comparable roles.

Based on 240 similar postings.

Employer

About Citi

Citi is one of the world’s most trusted financial institutions, proudly serving millions of customers across the United States.

Citi currently has 268 open roles on FindRole.

Listed pay typically runs $125,760–$188,640 across 251 roles with salary data.

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At a glance

TL;DR · Equities Application Support Lead Analyst, Vice President

The Equities Application Support Lead Analyst, Vice President joins the global support team to provide technical support and production management for a suite of Equities E-trading applications. This hands-on role involves providing technical direction to teammates, monitoring applications and technical platforms, and managing issues ranging from business to technology problems. The individual will partner with development, QA, and business support teams to determine priorities and ensure requirements are met. Key responsibilities include performing problem-solving tasks, analyzing database schemas, and communicating status updates to stakeholders. Required skills include FIX knowledge, Python, Perl, Linux/Unix Shell Scripting, and SQL. Candidates should have experience with Equities and trade floor support. The role addresses the technical needs of mission-critical trading systems and their upstream and downstream dependencies.

What you'll do

  • Provide L2 technical support for mission-critical Equities E-trading applications.
  • Monitor applications and technical platforms to resolve issues via phone, email, and other mediums.
  • Perform deep-dive problem-solving and troubleshooting before escalating issues to other teams.
  • Provide technical recommendations for major issues based on system knowledge and process flows.
  • Ensure all identified problems are resolved in accordance with established Service Level Agreements (SLAs).
  • Communicate status updates and technical issues to business support, regional colleagues, and development teams.
  • Partner with development, QA, and business teams to determine support strategies and priorities.
  • Provide technical direction and guidance to fellow teammates within the global support team.

What we're looking for

  • Minimum of 5 years of Equities support experience.
  • Application support experience.
  • Experience providing trade floor support.
  • Proficiency in FIX, Python, Perl, Linux/Unix Shell Scripting, and SQL databases.
  • Knowledge of Java (preferred).
  • Experience with KDB (preferred).
  • Bachelor’s degree or equivalent experience.
  • Strong communication, planning, and organizational skills.

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