Product Director, C360 Consumptions Lead

JPMorgan Chase

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Quick summary

Work type
On-site
Location
New York, NY
Employment
Full-time
Posted
10 days ago
Freshness
Confirmed live today

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Salary context

How this pay compares to similar roles

Similar $232k
$178k $279k
below market most similar roles pay here above market

This listing doesn't post a salary. Most similar roles pay $198,787–$265,411.

Based on 240 similar postings.

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About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 1203 open roles on FindRole.

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At a glance

TL;DR · Product Director, C360 Consumptions Lead

As the Product Director, C360 Consumptions Lead within the Data, Digital & AI team, you will lead the end-to-end service life cycle for consumption services within the Commercial & Investment Bank. You are responsible for overseeing the product roadmap, vision, development, and risk management while ensuring scalability, resiliency, and stability. Your daily work involves managing the service backlog, conducting market research, and coaching the product team on solution generation, storyboarding, and prototyping methods. You will utilize data analytics, CRM systems, and business integration techniques to deliver personalized client experiences and streamline operations. The role requires expertise in business process improvement, data governance, and regulatory compliance to solve complex problems, optimize service delivery, and ensure that data and AI solutions provide measurable business value for the Client360 Transformation.

What you'll do

  • Oversee the product roadmap, vision, development, execution, risk management, and business growth targets.
  • Lead the entire product life cycle from planning and discovery to execution and future development.
  • Coach and mentor the product team on best practices like prototyping, market research, and product adoption strategies.
  • Own and maintain a service backlog that aligns with the strategic roadmap and value proposition.
  • Monitor market trends and conduct competitive analysis to identify opportunities for product differentiation.
  • Build frameworks to track key success metrics including cost, reliability, risk posture, and functionality.
  • Manage the delivery and optimization of consumption services to enhance client experiences and streamline operations.
  • Develop a service strategy and vision that delivers measurable value to customers and business consumers.

What we're looking for

  • 8+ years of experience or equivalent expertise delivering products, projects, or technology applications.
  • Extensive knowledge of the product development life cycle, technical design, and data analytics.
  • Proven ability to influence product life cycle activities including discovery, ideation, requirements definition, and value management.
  • Experience driving organizational change and managing stakeholders across multiple functions.
  • Strong understanding of business integration techniques, data governance, regulatory compliance, and operational risk management.
  • Excellent communication skills to articulate complex business concepts to both technical and non-technical audiences.
  • Experience with emerging technologies and best practices in business analytics and CRM.
  • Advanced degree in Business, Data Science, or a related field (preferred).

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