Product Director, Web and Mobile Channels

What you'll do

• Own the vision, strategy, and execution for employee web and mobile app products.
• Translate employee insights into prioritized features that deliver measurable value to users.
• Manage the end-to-end product lifecycle including planning, risk management, and business growth targets.
• Develop and mentor a team of product managers on best practices and delivery methods.
• Establish and refine multi-quarter roadmaps and prioritization frameworks for digital channels.
• Partner with leadership to unify operating models across web, mobile, and assistant platforms.
• Create executive-facing materials to communicate strategy narratives and secure stakeholder alignment.
• Ensure all products comply with firmwide standards, controls, and governance requirements.

What we're looking for

• 8+ years of experience or equivalent expertise delivering products, projects, or technology applications.
• Extensive knowledge of the product development life cycle, technical design, and data analytics.
• Proven ability to influence adoption of key product lifecycle activities including discovery, ideation, and value management.
• Experience driving organizational change and managing stakeholders across multiple functions.
• Demonstrated people leadership experience, specifically in managing and developing product managers.
• Strong cross-functional leadership skills with a track record of influencing without authority across design, engineering, and operations.
• Exceptional executive communication skills to build crisp narratives for senior leadership.
• Analytical and customer-centric approach using user insights and data to drive decisions.
• Experience with employee-facing platforms or multi-channel experience ecosystems (preferred).
• Experience operating products within regulated environments including governance and risk partnership (preferred).
• Familiarity with modern mobile and web product delivery practices, such as agile, experimentation, and release management (preferred).