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About Cloudflare, Inc
Cloudflare is a prominent cloud services and security company that provides content delivery network (CDN), DDoS mitigation, and Zero Trust security services to millions of internet properties.
Cloudflare, Inc currently has
190 open roles
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Listed pay typically runs
$215,000–$278,000
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Presales Customer Engineer, Enterprise (Sydney) serves as a trusted technical advisor and primary architect within the Go-To-Market organization. You will guide enterprise clients through the entire journey, from initial pre-sales technical validation and architectural design to onboarding and long-term expansion. Responsibilities include leading deep-dive discovery sessions, mapping complex infrastructure like DNS, CDN, Zero Trust, and Network Security to tailored solutions, while managing proof of concepts and technical evaluations. You will utilize AI-augmented workflows to automate routine tasks while providing high-level consulting on security posture and performance. Required skills include expertise in internet fundamentals, security protocols like WAF and SASE, and proficiency in languages such as Python, JavaScript, or Go. The role addresses the challenge of protecting and accelerating internet applications by solving complex infrastructure hurdles for enterprise clients through innovative technical strategy.
Lead technical discovery and map complex customer infrastructure to Cloudflare products like DNS, CDN, and Zero Trust.
Design and present architectural diagrams and tailored solutions to address specific performance, security, and reliability challenges.
Manage the full customer lifecycle from pre-sales validation through onboarding, deployment architecture, and expansion.
Act as a primary technical advisor to guide customers through migration blueprints and configuration best practices.
Drive commercial outcomes by meeting sales quotas and identifying cross-sell or up-sell opportunities based on usage data.
Conduct technical Quarterly Business Reviews to translate platform capabilities into measurable ROI for C-level executives.
Utilize AI tools and LLMs to automate routine tasks like RFP responses and internal documentation.
Create and govern technical resources, including standard operating procedures and architectural guides, to enable internal teams and customers.
What we're looking for
Must have experience in customer-facing technical roles such as Solutions Engineering, Sales Engineering, or Technical Account Management.
Must possess an architectural mindset to design and articulate complex enterprise network and security architectures.
Must have the ability to translate deeply technical concepts into business outcomes for both engineers and C-level executives.
Must have a proven track record in a quota-carrying or revenue-aligned environment with knowledge of SaaS metrics.
Candidates must demonstrate depth in at least four areas: Internet fundamentals, Security, Performance, AI Proficiency, Coding/Scripting, or Developer Platform Fluency.
Preferred experience includes technical enablement, LLM orchestration, RAG architectures, and knowledge of PCI DSS, HIPAA, or SOC 2.
Must hold an undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Must be authorized to receive software or technology controlled under U.S. export control laws.