Network Support Technician

AT&T

Confirmed live yesterday Trusted

Quick summary

Work type
On-site
Location
Brunswick, GA
Salary
$61,600–$68,000 / yr
Posted
57 days ago
Freshness
Confirmed live yesterday
Closes
Oct 31, 2026

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $134k
This role $65k
$49k most similar roles pay here $179k

This role pays less than 98% of similar roles. Most pay $104,003–$163,337 — the shaded band above. At the midpoint, this role pays about $65k versus about $134k for comparable roles.

Based on 240 similar postings.

Employer

About AT&T

AT&T is a US-based telecommunications company providing wireless, broadband, and fiber internet service along with phone and connectivity products for consumers and businesses.

AT&T currently has 61 open roles on FindRole.

Listed pay typically runs $117,350–$226,800 across 56 roles with salary data.

Most-posted roles

View all roles at AT&T

At a glance

TL;DR · Network Support Technician

Network Support Technician (Government) serves as a critical member of the Information Technology Field Operations team, providing Tier 2 support within a Service Desk environment for an Immigration and Customs Enforcement program. The role involves managing 24x7 LANs, ensuring connectivity for various peripherals like biometric devices and x-ray machines, and maintaining network communication devices, servers, and storage arrays. Day-to-day responsibilities include troubleshooting hardware and software issues, applying security patches, performing inventory management, and providing cabling support in data centers. The position requires proficiency in ServiceNow for ticket management and experience with telecommunications concepts, operating systems, and database systems. This role addresses the technical challenges of maintaining secure, reliable infrastructure within a law enforcement environment, ensuring that critical network services and mobile devices remain functional to support essential government operations and mission-critical communications.

What you'll do

  • Provide Tier 2 support for hardware, software, network diagnostics, and cloud services to resolve user issues.
  • Install, configure, and maintain network communication devices, servers, storage arrays, and tape backup units.
  • Support a wide range of connected devices including printers, mobile devices, and specialized biometric or medical equipment.
  • Manage server configurations, apply security patches, and perform regular system health and backup restoration tests.
  • Monitor ServiceNow tickets to troubleshoot issues and document activities according to established quality guidelines.
  • Maintain video teleconferencing infrastructure and provide inventory support for customer assets.
  • Perform physical cabling tasks within data centers, LAN rooms, and remote wiring closets.
  • Participate in an on-call rotation to provide after-hours support for special projects and events.

What we're looking for

  • Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process.
  • Must possess a Public Trust clearance.
  • Must have an Associate Degree or equivalent experience.
  • Must have at least 1 year of IT-related support experience, preferably in helpdesk or customer support.
  • Must demonstrate ability to troubleshoot and resolve desktop, network, and other IT issues.
  • Must possess general knowledge of network products and systems.
  • Must be able to pass a Motor Vehicle Records check for "Regular Driver" status.
  • Must be able to lift and transport equipment weighing up to 50 lbs.

More like this

Similar roles

Network Support Technician

AT&T

Cary, NC 79 days ago $61,600$69,000
LAN Server Configuration ITSM ServiceNow Telecommunications DBMS Middleware Video Teleconferencing Cabling ITIL MCSE A+ Security+ Network+
1+ yrs exp

Network Support Technician

AT&T

Jacksonville, FL 8 days ago $61,600$68,000
LAN Network Diagnostics ServiceNow ITSM Telecommunications Hardware Repair Video Teleconferencing Cabling ITIL MCSE A+ Security+ Network+
1+ yrs exp

Network Support Technician

AT&T

Washington, DC 2 days ago $61,600$68,000
LAN Network Diagnostics ServiceNow ITSM Video Teleconferencing Hardware Repair Cabling Telecommunications Operating Systems Middleware ITIL MCSE A+ Security+ Network+
1+ yrs exp

Network Support Technician

AT&T

Birmingham, AL 2 days ago $61,600$68,000
LAN Server Configuration ITSM ServiceNow Telecommunications Hardware Repair Video Teleconferencing Cabling ITIL MCSE A+ Security+ Network+
1+ yrs exp

Network Support Technician

AT&T

Huntsville, AL 8 days ago $61,600$68,000
LAN Server Configuration ITSM ServiceNow Telecommunications Video Teleconferencing Cabling DBMS Middleware ITIL MCSE A+ Security+ Network+
1+ yrs exp

PC Network Support Technician

Northrop Grumman

Melbourne, FL 2 days ago
Windows Microsoft Office Active Directory Linux VMware VDI LAN/WAN ITIL ITSM Service Desk Remote Deployment Thin Clients Security+ CompTIA A+