Network Impact Assessment Technician

What you'll do

• Analyze circuit paths and network topologies to determine the precise impact of service interruptions on customer missions.
• Use network management and monitoring tools to assess real-time or forecasted mission impacts from maintenance and weather events.
• Provide high-speed impact assessments during emergency network outages to support executive-level reporting and situational awareness.
• Translate complex network data into clear, actionable assessments for Government leadership.
• Log and track all impact findings and assessments accurately across enterprise management systems using ServiceNow and legacy tools.
• Trace network paths to understand the relationship between physical hardware and logical circuits.

What we're looking for

• Ability and willingness to work 100% on-site at Scott AFB, IL.
• High School diploma and 1–3 years of experience in an ITOC, NOC, or telecommunications environment.
• Current and active DoD 8570 IAT Level II certification (Security+ CE).
• Current and active DoD Secret security clearance.
• Demonstrated ability to trace network paths and understand the relationship between physical hardware and logical circuits.
• Strong written and verbal communication skills to translate technical findings into professional reports.
• Bachelor’s degree in a relevant IT or Engineering discipline.
• Practical experience with ServiceNow, OSI model, IP routing, or Cisco/Juniper devices (preferred).