NERP Operations Manager

Samsung Electronics

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Plano, TX
Posted
23 days ago
Freshness
Confirmed live yesterday
Closes
Oct 12, 2026

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Salary context

How this pay compares to similar roles

Similar $166k
$120k most similar roles pay here $214k

This listing doesn't post a salary. Most similar roles pay $133,612–$199,275.

Based on 240 similar postings.

Employer

About Samsung Electronics

Samsung Electronics is a South Korean multinational corporation and a global leader in technology, specializing in consumer electronics, semiconductors, and home appliances.

Samsung Electronics currently has 94 open roles on FindRole.

Listed pay typically runs $106,000–$174,500 across 58 roles with salary data.

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At a glance

TL;DR · NERP Operations Manager

The NERP Ops Manager leads the order to cash process within the ecommerce division, managing the full product lifecycle from ideation to launch while overseeing cross-functional teams. This role involves managing SAP master data for material management, monitoring and resolving interface errors across SAP SD and LE modules, and ensuring seamless integration between the eCom platform and warehouse systems. The manager provides strategic guidance on process design, performs month-end and year-end closing activities, and reconciles credit card payments with accounting books. Key responsibilities include managing pricing, SKU setup, and MAP registration while resolving sales order failures from Hybris. Required technical skills include extensive experience with SAP S/4 HANA, Postman, XML web protocols, Tableau, and Microsoft Office. The role solves complex integration challenges between eCom engineering, operations, and finance to ensure reliable fulfillment and data accuracy.

What you'll do

  • Manage the full order-to-cash process lifecycle from initial ideation through to implementation for the e-commerce division.
  • Maintain SAP master data for material management, including sold-to codes and SKU setups for new product launches.
  • Monitor and resolve integration errors between the e-commerce platform, SAP modules (SD/LE), and external vendor systems.
  • Perform daily sales order failure monitoring from Hybris to ensure timely fulfillment and conduct root cause analysis.
  • Reconcile credit card payments between the e-commerce platform and SAP accounting books for revenue and tax reporting.
  • Lead month-end and year-end closing activities by identifying and resolving accounts receivable discrepancies.
  • Serve as the primary liaison between engineering, operations, and finance teams to gather requirements and define system improvements.
  • Provide strategic guidance to project managers to identify process inefficiencies and recommend technical system enhancements.

What we're looking for

  • Bachelor's or Master's degree in Computer Science, Data Science, Information Systems, or a related quantitative field.
  • An MBA paired with a technical background is highly desirable (preferred).
  • Minimum 7 years of SAP system hands-on experience required.
  • Experience in process and SAP SD or FI/CO module management and business strategy.
  • Demonstrated ability to lead large-scale, strategic company process improvement projects from scoping through implementation.
  • Proven execution of new process and system improvement strategies, principles, and techniques.
  • Experience leading cross-functional teams to identify improvement strategies and drive change management.
  • Familiarity with systems including SAP HANA, Postman, XML, Web Interface, and Tableau.

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