This role pays less than
52%
of similar roles. Most pay
$176,450–$221,750
— the shaded band above.
At the midpoint, this role pays about
$192k
versus about
$199k
for comparable roles.
Based on 240 similar postings.
Employer
About Capital One Financial
Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking
Capital One Financial currently has
1783 open roles
on FindRole.
Listed pay typically runs
$197,300–$225,100
across 942 roles with salary data.
The Manager - Product Management - Travel Communication Platform joins the Capital One Travel team to oversee the overarching communications platform strategy. This role involves owning the end-to-end product roadmap for multi-channel communications, specifically focusing on servicing and marketing emails and SMS engagement. Key responsibilities include scaling the Email Templating Engine to support deep data personalization, defining a greenfield strategy for SMS, and pioneering the integration of artificial intelligence into critical messaging. The successful candidate will unify fragmented tooling into a self-serve system, lead complex platform migrations, and establish key performance indicators like time-to-launch. Required competencies include human-centered design, business focus, technology-driven solutions, integrated problem solving, and transformational leadership. The work involves solving the technical challenge of creating a scalable, compliant, and intelligent communication engine for travel customers.
Own the end-to-end strategy and product roadmap for the multi-channel communications platform.
Expand the Email Templating Engine to support dynamic, personalized marketing use cases.
Develop a comprehensive strategy for leveraging SMS to drive customer engagement.
Define how to responsibly integrate Artificial Intelligence into servicing and marketing messages.
Execute the integration of rich personalization data into the communications engine.
Create a self-serve system that enables partner teams to launch updates independently.
Lead multi-phase platform migrations with clear scope boundaries and fallback plans.
Establish and monitor key performance indicators like time-to-launch and partner enablement velocity.
What we're looking for
Hold a Bachelor's or Master's Degree in a quantitative field, Business, Marketing, or a Bachelor's degree in any field with 3 years of Product Management experience.
Own the end-to-end strategy and product roadmap for a multi-channel communications platform.
Scale an Email Templating Engine to support dynamic, personalized marketing use cases.
Develop a comprehensive strategy for SMS engagement to drive customer value.
Explore and define the integration of Artificial Intelligence into servicing and marketing messaging.
Execute the integration of rich personalization data into the communications engine.
Unify fragmented tooling into a scalable, self-serve system for partner teams.
Lead multi-phase platform migrations with clear scope boundaries and fallback plans.
Establish and own key performance indicators for platform value and partner enablement.
Partner with Legal, Risk, and Compliance teams to embed regulatory requirements into the platform.
Experience translating business strategy and analysis into consumer-facing digital products (preferred).
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Product Management
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