Manager, Product Management - IVR Customer Experience
Capital One Financial
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Market check
How this pay compares to similar roles
This role pays less than 80% of similar roles. Most pay $176,450–$222,325 — the shaded band above. At the midpoint, this role pays about $160k versus about $199k for comparable roles.
Based on 240 similar postings.
Employer
Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking
Capital One Financial currently has 1756 open roles on FindRole.
Listed pay typically runs $197,300–$225,100 across 961 roles with salary data.
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At a glance
As Manager, Product Management - IVR Platform, you will join the IVR team to manage the foundational capabilities of a sophisticated, AI-driven conversational platform that serves as the primary entry point for customers across Card, Bank, and Auto lines of business. You will own the end-to-end strategy, roadmap, and success of the enterprise platform while sitting at the center of the AI roadmap to shape how teams test and enable specific capabilities. Your daily work involves partnering with engineering and product teams to translate cross-line-of-business priorities into a strategic roadmap that improves platform availability and usability. You will build common capabilities to facilitate high-quality customer experiences. The role requires expertise in human-centered design, business focus, technology-driven solutions, integrated problem solving, and transformational leadership to resolve complex problems and drive organizational alignment across the enterprise.
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