Manager, Premier Support Engineering
Datadog
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This listing doesn't post a salary. Most similar roles pay $149,750–$224,062.
Based on 240 similar postings.
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Datadog, Inc. is an American company that provides an observability service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform.
Datadog currently has 266 open roles on FindRole.
Listed pay typically runs $161,000–$205,000 across 138 roles with salary data.
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As a Manager II, Premier Support Engineering, you will join the Technical Solutions team to manage, develop, and mentor Premier Support Engineers who troubleshoot issues and navigate over 400 integrations. You will be responsible for your team's accountability and performance, including conducting performance reviews and managing employee relations while partnering with senior leadership to oversee projects that improve productivity and processes. You will also serve as a resource for high-priority escalations involving internal teams and customers. The ideal candidate possesses experience in people management, including leading other managers, and demonstrates critical thinking through data-driven decisions. Required skills include some programming experience, basic knowledge of Linux, and an active involvement in the engineering community or open-source projects. This role focuses on providing technical expertise to ensure customer success within a complex observability platform.
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