This role pays less than
94%
of similar roles. Most pay
$170,000–$267,050
— the shaded band above.
At the midpoint, this role pays about
$126k
versus about
$219k
for comparable roles.
Based on 240 similar postings.
Employer
About Datadog
Datadog, Inc. is an American company that provides an observability service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform.
Datadog currently has
266 open roles
on FindRole.
Listed pay typically runs
$161,000–$205,000
across 138 roles with salary data.
Manager I, Premier Support Engineering joins the Technical Solutions team to serve as an in-house product expert. In this role, you will manage, coach, and mentor a team of Premier Support Engineers who troubleshoot issues and navigate over 600 integrations. You will be responsible for team accountability, performance reviews, and onboarding new hires while driving initiatives to improve internal processes and documentation. The daily work involves resolving high-priority escalations and providing technical guidance to your reports. To succeed, you must possess leadership experience, a client-centric mindset, and critical thinking skills. Technical requirements include some programming experience, basic knowledge of Linux, and an active involvement in the engineering community or open-source projects. This role focuses on ensuring customer success by providing multi-channel support and technical expertise for the company's observability and security platform.