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This listing doesn't post a salary. Most similar roles pay $166,250–$248,043.
Based on 240 similar postings.
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Datadog, Inc. is an American company that provides an observability service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform.
Datadog currently has 266 open roles on FindRole.
Listed pay typically runs $161,000–$205,000 across 138 roles with salary data.
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Manager I, Technical Escalations Engineering joins the technical solutions team to serve as an in-house product expert supporting global growth and customer success. This role involves managing, developing, and mentoring a fast-paced team of Solutions Engineers who troubleshoot issues across over 400 integrations. Key responsibilities include triaging queues, prioritizing escalations with Product and Engineering teams, overseeing demo training, and assisting with incident response during outages. The candidate will build out documentation and knowledge base articles for various technologies while managing a rotating schedule that includes weekends. Required skills include people management experience, critical thinking, and a client-centric approach. Technical requirements include some programming experience and basic Linux knowledge. The role focuses on the monitoring and security platform for cloud applications to help customers manage infrastructure and digital operations.
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