Manager, Data Center Support Services

Oracle

Confirmed live yesterday High trust

Quick summary

Work type: On-site
Location: Harwood, ND
Salary: $102,300–$209,500 / yr
Posted: 23 days ago
Freshness: Confirmed live yesterday
Nearby: 7 roles within 25 mi

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $178k

This role $156k

$87k most similar roles pay here $243k

This role pays less than 60% of similar roles. Most pay $139,200–$216,362 — the shaded band above. At the midpoint, this role pays about $156k versus about $178k for comparable roles.

Based on 240 similar postings.

Employer

About Oracle

Oracle Corporation is a leading multinational technology company specializing in database software, cloud computing, and enterprise software.

Oracle currently has 781 open roles on FindRole.

Listed pay typically runs $102,300–$209,500 across 713 roles with salary data.

Most-posted roles

View all roles at Oracle

At a glance

TL;DR · Manager, Data Center Support Services

Role Posting Log in to save

The Manager, Data Center Support Services leads teams responsible for end-to-end hardware installation, troubleshooting, and maintenance within data center environments. This role involves managing the implementation of network communications, including cabling validation and networking equipment, while providing guidance on complex technical problems. The manager oversees daily operations such as server component replacement, upgrades, and responding to outage situations for clients. Key responsibilities include ensuring adherence to Standard Operating Procedures and Maintenance Operation Protocols, managing safety compliance, and overseeing technician training programs. The position requires coordinating with development teams and external vendors to resolve large-scale issues while ensuring service level agreements are met. Core competencies include project planning, resource management, and technical troubleshooting of data center infrastructure. This role addresses the critical challenge of maintaining reliable hardware and network connectivity in complex facility operations.

Skills

Hardware Installation Network Configuration Troubleshooting Server Maintenance Cabling Validation Networking Equipment Change Control Service Level Agreements Quality Assurance

What you'll do

Manage teams performing end-to-end hardware installation, removal, and troubleshooting for site configurations.
Oversee the implementation of network communications, cabling validation, and networking equipment installations.
Manage team responses to outage situations and ensure all technical problem resolutions are documented.
Ensure team compliance with safety guidelines, security controls, and standard operating procedures (SOPs).
Facilitate collaboration with development teams and external vendors to resolve complex large-scale technical issues.
Oversee technician training programs to improve skill sets and maintain knowledge of industry best practices.
Create and manage execution plans for team projects while monitoring timelines and budgets.
Coach and mentor team members through performance management, goal setting, and talent acquisition activities.

What we're looking for

Must have 6 to 10+ years of experience.
Must be able to read, write, and speak English.
Experience managing teams in hardware installation, troubleshooting, and network communications is required.
Ability to manage data center operations, including server upgrades and outage response.
Knowledge of standard operating procedures (SOPs) and maintenance operation protocols (MOPs).
Ability to ensure team compliance with health, safety, and security guidelines.
Experience coordinating with external vendors and development teams to resolve complex technical problems.
Ability to lead performance management, including coaching, goal setting, and talent acquisition.

Save