Lead Data Center Support Services Technician

Oracle

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Quick summary

Work type: On-site
Location: Saline, MI
Salary: $66,200–$132,400 / yr
Posted: 91 days ago
Freshness: Confirmed live today
Nearby: 35 roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $170k

This role $99k

$49k $226k

below market most similar roles pay here above market

This role pays less than 90% of similar roles. Most pay $130,695–$208,800 — the blue band above. At the midpoint, this role pays about $99k versus about $170k for comparable roles.

Based on 240 similar postings.

Employer

About Oracle

Oracle Corporation is a leading multinational technology company specializing in database software, cloud computing, and enterprise software.

Oracle currently has 955 open roles on FindRole.

Listed pay typically runs $102,300–$234,600 across 790 roles with salary data.

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At a glance

TL;DR · Lead Data Center Support Services Technician

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The Lead Data Center Support Services Technician leads complex hardware support services to ensure data center resilience, reliability, and availability at scale. This role involves designing and governing advanced change activities, site augmentations, and standardizing SOPs and MOPs across regions. The technician serves as the highest operational escalation point, leading cross-functional triage, root-cause analysis, and long-term corrective actions. Key responsibilities include overseeing server lifecycle management, power distribution practices, and large-scale network builds, migrations, and cabling. The position requires expertise in network configuration, hardware maintenance, and physical security procedures. The technician must partner with engineering, capacity, networking, and security teams to automate workflows and mitigate availability risks. Core competencies include complex problem solving, mentoring teammates, and ensuring compliance with local regulations and audit requirements.

Skills

Hardware Maintenance Network Configuration root-cause analysis Trouble Shooting Cabling Automation

What you'll do

Manage the lifecycle of server components including diagnosis, replacement, and performance validation.
Lead large-scale network builds, migrations, and infrastructure upgrades while ensuring end-to-end connectivity.
Serve as the highest operational escalation point for complex incidents and perform root-cause analysis.
Govern adherence to safety protocols, site rules, and regulatory compliance for high-risk work.
Develop and implement automated workflows and standard operating procedures to improve team efficiency.
Mentor technicians on advanced hardware interventions, power distribution practices, and technical best practices.
Partner with engineering teams to identify risks and implement architectural improvements across the fleet.

What we're looking for

Must be able to read, write, and speak English.
Requires 6 to 10+ years of experience in the field.
Experience leading complex data center hardware support services for reliability and availability at scale.
Ability to design, govern, and sign off on advanced change activities and site augmentations.
Expertise in managing server lifecycle, power distribution practices, and complex hardware interventions.
Proficiency in planning and executing large-scale network builds, migrations, and cabling infrastructure.
Experience performing root-cause analysis (RCA) and leading cross-functional triage for high-level incidents.
Ability to mentor team members and influence policy changes to improve operational performance.

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