Lead Data Center Support Services Technician

Oracle

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
San Antonio, TX
Salary
$66,200–$132,400 / yr
Posted
29 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $175k
This role $99k
$49k most similar roles pay here $229k

This role pays less than 92% of similar roles. Most pay $139,200–$211,200 — the shaded band above. At the midpoint, this role pays about $99k versus about $175k for comparable roles.

Based on 240 similar postings.

Employer

About Oracle

Oracle Corporation is a leading multinational technology company specializing in database software, cloud computing, and enterprise software.

Oracle currently has 781 open roles on FindRole.

Listed pay typically runs $102,300–$209,500 across 713 roles with salary data.

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At a glance

TL;DR · Lead Data Center Support Services Technician

Lead Data Center Support Services Technician serves as a critical technical lead overseeing complex hardware support services to ensure infrastructure resilience, reliability, and availability at scale. This individual contributor role involves managing the lifecycle of servers and components, governing advanced change activities, and designing site augmentations while standardizing SOPs and MOPs across regions. The position acts as the highest operational escalation point for incidents, where the person will lead cross-functional triage, conduct root-cause analyses, and implement long-term corrective actions. Key responsibilities include overseeing network configuration, installation, and large-scale migrations, while ensuring compliance with safety and security protocols. The role requires expertise in hardware maintenance, power distribution practices, and infrastructure troubleshooting. By partnering with engineering and networking teams, the technician will automate workflows and improve observability to mitigate risks across the entire data center fleet.

What you'll do

  • Oversee the lifecycle management of servers and components to ensure high performance without impacting critical workloads.
  • Lead the planning, risk assessment, and execution governance for large-scale network builds and migrations.
  • Serve as the highest operational escalation point for complex incidents and conduct root-cause analysis.
  • Govern adherence to SOPs/MOPs and site rules to ensure compliance with safety and security regulations.
  • Develop and implement automated workflows and triage playbooks to improve response consistency and speed.
  • Mentor technicians on advanced power distribution, hardware interventions, and technical best practices.
  • Partner with engineering teams to identify architectural improvements and mitigate availability risks across the fleet.

What we're looking for

  • Must have 6 to 10+ years of experience in the field.
  • Must be able to read, write, and speak English.
  • Experience leading complex data center hardware support services for resilience and reliability.
  • Ability to manage lifecycle management for servers and components including diagnosis and replacement.
  • Expertise in network configuration, installation, and large-scale migration execution.
  • Ability to serve as the highest operational escalation point for incident triage and root-cause analysis.
  • Experience mentoring team members and developing technical capabilities through coaching.
  • Sponsorship is not available for this position.

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