Lead Data Center Support Services Technician

Oracle

Confirmed live 2 days ago High trust

Quick summary

Work type
On-site
Location
UT
Salary
$66,200–$132,400 / yr
Posted
31 days ago
Freshness
Confirmed live 2 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $175k
This role $99k
$49k most similar roles pay here $229k

This role pays less than 92% of similar roles. Most pay $139,200–$211,200 — the shaded band above. At the midpoint, this role pays about $99k versus about $175k for comparable roles.

Based on 240 similar postings.

Employer

About Oracle

Oracle Corporation is a leading multinational technology company specializing in database software, cloud computing, and enterprise software.

Oracle currently has 781 open roles on FindRole.

Listed pay typically runs $102,300–$209,500 across 713 roles with salary data.

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At a glance

TL;DR · Lead Data Center Support Services Technician

Lead Data Center Support Services Technician serves as a critical technical lead ensuring the resilience, reliability, and availability of large-scale data center infrastructure. This role involves managing complex hardware lifecycle activities, overseeing network configuration and installation, and serving as the highest operational escalation point for incidents. The individual will design and govern advanced change activities, drive the standardization of SOPs and MOPs across regions, and perform root-cause analysis to implement long-term corrective actions. Key responsibilities include coordinating with engineering, capacity, networking, and security teams to automate workflows and mitigate risks. The role requires expertise in hardware maintenance, power distribution practices, and network architecture validation. By mentoring teammates and managing high-risk work under strict safety and compliance standards, the technician ensures seamless infrastructure performance while resolving complex technical issues within established service level agreements.

What you'll do

  • Oversee the lifecycle management of servers and components to ensure performance validation without impacting critical workloads.
  • Lead the planning, risk assessment, and execution governance for large-scale network builds and migrations.
  • Serve as the highest operational escalation point for complex incidents, leading cross-functional triage and root-cause analysis.
  • Govern adherence to SOPs/MOPs and site rules for high-risk work while ensuring compliance with safety and audit requirements.
  • Develop and implement automated workflows and improved ticket taxonomies to increase response consistency and speed.
  • Mentor technicians on advanced power distribution practices, hardware interventions, and technical best practices.
  • Partner with engineering teams to identify architectural improvements and mitigate availability risks across the fleet.

What we're looking for

  • Must have 3 to 5+ years of experience in data center operations or related fields.
  • Must be able to read, write, and speak English.
  • Experience leading complex data center hardware support services for reliability and availability at scale.
  • Ability to manage lifecycle management for servers and components including diagnosis and performance validation.
  • Expertise in network configuration, installation, and large-scale migration project governance.
  • Ability to serve as the highest operational escalation point for incident triage and root-cause analysis.
  • Experience governing adherence to SOPs/MOPs and ensuring compliance with safety and security regulations.
  • Ability to mentor team members and lead cross-functional collaboration across different lines of business.

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